Executive Director

Phoenix Senior Living

Gilbert (AZ)

On-site

USD 120,000 - 180,000

Full time

25 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

The Bungalows at Riverchase, operated by Phoenix Senior Living, is seeking an Executive Director to lead hands-on operations, financial performance, and staff management at the Gilbert community.

You will own the Sales & marketing process to maximize revenue and occupancy, while ensuring resident satisfaction and adherence to regulations. Reports to the Director of Operations/COO.

Qualifications

Bachelor's degree in Business Administration, Human Resources Administration, Gerontology or related field.
2–5 years GM/Administrator experience preferred, or 5–10 years Senior Living with 5 years in management.
Valid driver's license and, if required by state, license to operate an assisted living facility.

Responsibilities

Adheres to OSHA regulations and safety procedures.
Oversees financial performance, budgets, and revenue optimization.
Leads and develops community staff; ensures resident and family satisfaction.
Ensures compliance with state and federal regulations and licensing requirements.
Drives sales/marketing to maximize occupancy and revenue; represents the community publicly.

Skills

Leadership

Financial management

Sales & marketing

Compliance

Time management

Communication

Education

Bachelor's degree in Business Admin / HR Admin / Gerontology

Job description

Job Type

Full-time

The Bungalows at Riverchase is seeking an Executive Director to join their team!

The Executive Director reports directly to the Director of Operations and /or COO.

The Executive Director is responsible for hands on operations execution at the community level. The Executive Director responsibilities include the profit and loss, financial performance, leadership of employees, and resident and family satisfaction. He/she also manages the community based on Phoenix policies, procedures and guidelines and is fully knowledgeable of all state and federal regulations, guidelines and reporting pertinent to the day-to-day operation. Additionally, a key component of this position is the ownership of the Sales & marketing process to ensure maximization of revenue and our market position.

Principle Duties And Responsibilities

COMPLIANCE/SAFETY

Adheres to and enforces OSHA regulations and safety procedures

Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDA (Material Safety Data Sheets) / SDA (Safety Data Sheet), and Lockout Tag out procedures

Reviews all incident reports; ensures corrective actions are in place in a timely manner

Maintains full compliance with all laws and regulations regarding the operation of an assisted living facility

Secures the community’s license and posts it in accordance with regulations

Maintains compliance with fire drills and disaster plans

Investigates, monitors, and reviews work-related injuries

FINANCIAL MANAGEMENT

Reviews and interprets monthly financial reports and provides explanation of budget variances to management

Shares results of monthly financial reports with department heads. Counsels individual managers on department budget variances as needed

Submits proposed annual budget to management and partnership

Educates department heads to consistently meet budgetary guidelines

Assures that all department heads consistently meet budget guidelines

Assures that opportunities to generate revenue are maximized

Assures that all opportunities to generate ancillary revenue are fully maximized

Oversees the administration of payroll and processing accounts payable

Consistently looks for and researches opportunities to maximize revenue

Ensures accounts receivable are collected on a timely basis

Initiates actions that will maintain operations within established budget

ORGANIZATION / PRIORITIZATION

Demonstrates effective time management and organization skills and has the ability to multitask

Effectively communicates priorities

SALES/MARKETING

Demonstrates proficiency in generating leads and closing sales

Plans, implements, and evaluates a rent-up and occupancy strategy

Demonstrates ability to represent the community in a wide variety of public settings, including but not limited to making presentations to large groups and meeting community professional and government leaders

Works to position the community as a "good neighbor" by opening the community for use by outside groups and organizations

Provides assistance to the Community Engagement Director with particular attention to the medical, legal, financial, and business communities who may influence the senior market

Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins

Holds DCR and other community leaders accountable for predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals.

Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Education: Bachelor's degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.

2 - 5 years prior General Manager/Administrator experience preferred, or 5 - 10 years Senior Living, Hospitality, Skilled Nursing with 5 of those years at the management level.

License