Executive Director

Clear Creek Memory Care; Fayetteville (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

Anthem Memory Care is seeking an experienced executive administrator to lead the community operations, ensuring quality services within budget. You will supervise department heads, develop resident programs, and coordinate across sales, marketing, and care services to support move-ins and resident welfare.

The role requires a Bachelor’s degree in a related field and several years in healthcare or retirement community administration, with strong leadership and regulatory knowledge.

Qualifications

• Bachelor’s degree in a professional discipline related to service to people or administration; graduate work desirable.
• At least five years in service or administration, or two years as assistant administrator in a retirement community.

Responsibilities

• Supervise department heads, set policies, and manage staff performance.
• Develop programs to enhance resident welfare and oversee care planning.
• Oversee budgeting, financial analysis, and cash management for the community.
• Coordinate operations and ensure regulatory compliance across departments.
• Plan and implement disaster and emergency response procedures.

Skills

Administrative principles

Budgeting

Staff supervision

Regulatory compliance

Strategic planning

Education

Bachelor's degree

Job description

ABOUT US:

Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

GENERAL STATEMENT OF POSITION:

Under general direction, administers directives set forth by the Anthem Memory Care; conducts the affairs of the community in accordance with federal, state and local standards, laws and ordinances; manages and controls the functions of all departments of the community to provide quality services within budgetary boundaries

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Know and understand the vision, purpose, values and goals of Anthem Memory Care.
• Coordinates the operations and delivery of services by the departments of the community; prepares, plans and executes the policies for the services offered;
• Supervises department heads, including instructing, assigning and reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, selecting new employees and recommending/approving transfers/promotions, discipline, termination and salary increases; promotes staff development and motivation; oversees a program for orientation and training for all employees; writes performance appraisals; interprets personnel policies and practices;
• Develops new programs to enhance welfare of residents; communicates with the resident and family council; assists in resident assessment and care planning; counsels and responds to requests and/or complaints from residents and families; advises and receives information from families;
• Oversees and coordinates sales and marketing efforts; is responsible for the move-in program of the community; oversees move-ins and move-outs of residents;
• Maintains or oversees the maintenance of records such as resident status reports, community statistics, daily census, family feedback, invoices, budgets, etc.;
• Authorizes purchases of supplies and equipment; reviews and approves invoices;
• Assures that buildings and grounds are properly maintained;
• Develops the strategic plan and oversees development and implementation of various Anthem systems and functions;
• Plans for and attends various resident and staff functions;
• Assists in planning future development, expansion and renovation;
• Monitors the financial condition of the community; estimates present and future financial needs; monitors, prepares and administers financial analysis, budgets and cash management;
• Participates in area and state association meetings, committees, etc.;
• Creates and carries out plans for disaster and emergency response, elopement drills, etc.;
• Remains current on legislation and regulations that may impact community operations; directs completion of all records/reports required by licensing agencies; conducts audits for sanitation and regulatory compliance;
• Develops and maintains effective working relationships with community resources;
• May perform functions of Life Engagement Director, resident services director and environmental services director;
• Promotes and protects the rights of all residents;
• Performs other related essential duties as required.
• Facilitates and attends in-service training and meetings as required and developed with Anthem meeting schedule;

MARGINAL FUNCTIONS:

• Tracks census of various apartments;
• Reviews employee, resident and vendor files;
• Maintains and reviews minutes of various committee and staff meetings; prepares agendas;
• Photocopies and distributes relevant information to department heads.

Supervisory Responsibilities:

• Ability to assign, review, plan and coordinate the work of other employees;
• Ability to provide instruction and guidance to staff; promote staff development and motivation; and analyze problems that arise in the areas under supervision and recommend solutions;
• Ability to approve the discipline or discharge of staff, approve transfers, promotion or salary increase of employees;
• Ability to assess the work of employees and write performance appraisals;
• Ability to oversee a program for orientation and training for all employees.

MINIMUM TRAINING AND EXPERIENCE:

Bachelors degree with a major in one of the professional disciplines concerned with service to people such as social work, hospital administration, theology, business or public administration or a related field; graduate work in any of the mentioned fields desirable. At least five years experience in a field of service related to service to people and/or administration, or at least two years experience as an assistant administrator in a retirement community, home for seniors, or skilled nursing community; membership and active participation in professional and community service organization is very helpful; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.

Knowledge of:

• Administrative principles and practices with particular reference to skilled nursing, assisted living or retirement community operations and administration;
• Principles of organization and functions of long term care communities;
• Accounting information systems, fund accounting and internal control;
• Preparation of estimated annual budgets;
• Operations associated with maintenance of the community;
• Local operations, programs, problems and resources available to resolve community problems;
• Rules, regulations, laws and ordinances of various departments and pertinent regulatory agencies;
• Principles of organization, planning, management and supervision.

Certification and Clearance Requirements:

• Current and Valid applicable State Administrator Certificate or equivalent
• Valid Driver's License with a clean driving record, and free of restrictions or limitations
• Requires First Aid and CPR certification;
• Criminal record clearance or criminal record exemption, as required by law

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