Executive Director

Avon Operations LLC; Avon (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401k + Fulltime & Part‑time Benefits

Training, Development & Career Ladder

Great work‑life balance

Flexible Scheduling

Job summary

Harmony Senior Services seeks an Executive Director to oversee operations, marketing, and finances for a senior living community. The role ensures regulatory compliance, drives resident satisfaction, and leads a multidisciplinary team to deliver high-quality care and services.

The ED will manage budgeting, NOI objectives, and survey processes, while maintaining occupancy and strong community relations. Located within the service area, you’ll report to the Harmony leadership team and guide

Qualifications

• Bachelor’s degree required with leadership experience in senior living or healthcare operations.
• Demonstrated success managing all aspects of senior community operations.
• Strong sales leadership and ability to drive census growth.
• Proven financial management proficiency and budgeting skills.
• Ability to build relationships with community groups and regulators.

Responsibilities

• Oversee all hiring practices ensuring compliance with laws.
• Participate in preparation of the community budget and monitor budgets.
• Review monthly financials and prepare variance reports.
• Lead contract approvals for services and manage capital projects.
• Plan for survey processes and correction plans as needed.
• Maintain relations with regulatory agencies and ensure occupancy targets.

Skills

Sales leadership

Financial management

Staff development

Regulatory knowledge

Education

Bachelor’s degree

Job description

2141 North Dan Jones Road, Avon, Indiana 46123 Job Description The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

Responsibilities

• Oversee all hiring practices to ensure that the facility is in compliance with local, state, and federal laws.
• Ensure that staff is hired within budgetary guidelines.
• Participate in preparation of the community budget.
• Train all department heads on maintaining a budget and oversee budgetary compliance in each department while also maintaining effective levels of care and primary resident day expense obligations.
• Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines.
• Develop plans of correction as needed.
• Lead the approval process for all contracts for services provided within the community.
• Achieve budgeted NOI.
• Comply with all local, state, and federal regulations and stay aware of relevant changes and updates.
• Plan for and manage the survey process and prepare all plans of correction.
• Maintain good relations with local and state regulatory agencies.
• Oversee the completion of all risk assessments and necessary family and physician communication for at-risk residents.
• Oversee corporate and state compliance with incident reporting guidelines.
• Maintain or exceed budgeted occupancy.
• Oversee the development and implementation of the marketing plan.
• Sustain good resident relations through daily visits and monitor resident and family morale.
• Oversee monthly Resident Council Meetings.
• Oversee the Resident and Family Grievance Process.
• Oversee the resident move‑in process to ensure a smooth transition for all new residents and their families.
• Oversee the resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned.
• Ensure enforcement of the Resident Bill of Rights.
• Make daily rounds to ensure that the building is clean and furniture is placed appropriately.
• Oversee routine and preventative maintenance programs.
• Oversee Capital Improvement projects as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director.
• Must hold a current administrative license for the state in which the position is located.
• Demonstrated success managing all aspects of senior community operations.
• Strong sales leadership skills.
• Ability to build relationships with community groups that will help grow census.
• Strong customer service skills with the ability to problem solve.
• Ability to lead a management team and promote staff development.
• Demonstrated record of financial management proficiency.
• Ability to prioritize and manage multiple projects simultaneously.
• Thorough knowledge of state and federal regulations.
• To ensure timely response to community emergencies on weekends or after hours, the Executive Director must live within a thirty (30) mile radius of their assigned community.
• Ability to work flexible hours, including evenings and weekends.
• Must be able to lift, carry, and push up to 25 lbs.

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment.

Why Harmony?

• 401k + Fulltime & Part‑time Benefits Packages
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options.

It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families.

Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.