Job Summary:
The Executive Chef for 550 Madison (\"EC\") is responsible for ensuring excellence in culinary operations, execution, and quality control. This role oversees all aspects of 550 culinary programming, including team development, culinary operations, and maintaining the highest standards of safety, sanitation, and quality. The EC also manages BOH facilities, fosters staff morale, and upholds the financial health and profitability of all Gracious Hospitality Management (\"GHM\") properties. Additionally, they ensure guests experience pristine restaurants and execute menu programming that aligns with GHM's high standards.
Essential Job Duties & Responsibilities:
Job duties and responsibilities include, but are not limited to the following:
Key Responsibilities:
- Support world-class teams, including hiring and retaining top talent, with the goal of enabling those teams to create amazing customer experiences.
- Create systems, processes and standards to improve culinary operations and business performance across the portfolio as we continue to grow in size, complexity and geography.
- Relentlessly and creatively focus on improving the customer dining experience across the portfolio.
- Be a strong and visible leadership presence throughout the business. Lead through support, mentorship and by example.
Culinary Operations:
- Collaborates with Simon Kim and David Shim to make strategic decisions for 550's culinary program, promoting the brand, maximizing profitability, and upholding the highest service standards.
- Responsible for developing and implementing new menu items in accordance with local and seasonal ingredients. Collaborates with the R&D Chef to recipe test and execute SOPs.
- Collaborates with internal and external chefs to develop menu specials for in-house and external events.
- Regularly inspects and audits culinary operations, implementing sustainable, systematic improvements across all 550 properties.
- Establishes structured communication updates on 550's culinary activities, reporting to the VP of Operations on a weekly, monthly, and quarterly basis.
- Ensures all culinary team members are well-educated on products and services.
- Maintains strict adherence to company recipes and procedures, ensuring the highest quality products are served.
- Directly manages each 550's property's Chef de Cuisine (CDC), providing clear and effective direction.
- Facilitates efficient and effective communication between and across departments at GHM and the restaurant level.
- Promotes and enforces safe work habits through training, education, and daily oversight, identifying and addressing potential safety hazards. Ensures proper documentation, investigation, and resolution of safety incidents.
- Establishes internal systems to uphold Department of Health standards, working with 550 GMs and CDCs to correct violations and implement long-term compliance measures.
- Ensures all required food service licenses and permits are obtained, maintained, and properly displayed in accordance with federal, state, and city regulations.
- Plays a key role in planning and executing new location openings, ensuring alignment with timelines, budgets, and operational requirements in collaboration with the VP of Operations.
- Enforces grooming and uniform standards, ensuring all staff maintain a professional appearance.
- Supports Marketing and PR teams in product launches, activations, and brand initiatives.
- Plans, staffs, and executes culinary activations for partnership and off-site events.
- Acts as the ambassador and \"face\" of the 550 brand.
- Works closely with the Director of Operations to ensure seamless kitchen-to-dining room execution at all properties.
- Participates in community events and contributes to achieving the company's corporate social responsibility goals.
Finance & Purchasing
- Oversees and is accountable for the profitability of the culinary program across all 550 properties.
- Develops, maintains, and utilizes daily, weekly, quarterly, and annual budgets, along with financial reporting tools.
- Trains the culinary team to understand financial goals and tools, driving results through their engagement.
- Iden