Executive Asst & Digital Engagement Specialist

5500 Methodist Foundation; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking an Executive Assistant & Digital Engagement Specialist to support the Senior VP & Chief Philanthropy Officer. You will bridge executive operations with digital communication, managing the CPO’s calendar, travel, briefs, and donor stewardship across the foundation’s online presence.

The role partners with the Philanthropy Shared Services team to drive digital giving, social media, and campaigns while ensuring confidentiality and HIPAA compliance in a

Qualifications

• Minimum three years supporting C-suite or VP-level executives with digital marketing and fundraising tasks.
• Experience with nonprofit or healthcare environments is preferred.
• Proficient in Microsoft Office 365 and donor data platforms.

Responsibilities

• Strategic Calendar & Travel Management for the CPO and senior leaders.
• Prepare for executive meetings, board sessions, and stakeholder alignments.
• Develop briefs, correspondence, and polished decks for presentations.
• Coordinate travel, manage expenses, and brief the executive on daily engagements.
• Collaborate with Philanthropy Shared Services on digital fundraising and communications.
• Draft donor communications and analyze digital campaign performance.

Skills

MS Office 365

Fundraising tools

Social media management

Donor relations

Communication

Organization & scheduling

Confidentiality & discretion

HIPAA awareness

Initiative

Office Equipment

Education

High School Diploma or Equivalent

Associates Degree in Business/Communications/Marketing/Public Relations/Non-Profit Administration

Tools

Raiser’s Edge / Blackbaud NXT

Canva

Email marketing software

Social media schedulers

Job description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Executive Assistant & Digital Engagement Specialist is the anchor for philanthropy operations, providing high-level, proactive administrative support to the Senior VP & Chief Philanthropy Officer (CPO) while serving as a vital member of the Philanthropy Shared Services team. This position will bridge the gap between executive-level operations and digital communication. Expertise will be split between optimizing the CPO’s day-to-day engagement and collaborating with the Shared Services team to drive our digital giving footprint, social media presence, and online donor stewardship strategies. Ensures the smooth and efficient operation of the office. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

What you will do

• Strategic Calendar & Travel Management: Act as the strategic gatekeeper and manager of the CPO’s complex calendar. Proactively coordinate high-value donor meetings, foundation site visits, and health system leadership alignments.
• Leadership & Board Liaison: Assist the CPO in preparing for executive meetings, board of directors sessions, and clinician alignments. Draft high-level briefings, executive correspondence, and polished presentation decks.
• Workflow Optimization: Manage executive travel arrangements, track and process expense reports, and ensure the CPO is thoroughly briefed and prepared for all daily engagements.
• Confidentiality & Discretion: Handle sensitive donor, financial, and institutional health system data with absolute discretion and strict adherence to hospital compliance standards.

Digital Giving & Social Media (Philanthropy Shared Services) (50%)

• Shared Services Collaboration: Integrate closely with the Philanthropy Shared Services team to execute centralized digital fundraising strategies that support overall foundation goals.
• Social Media & Branding: Develop, schedule, and execute a dynamic content calendar across social platforms (LinkedIn, Facebook, Instagram) to elevate the foundation's visibility, highlight major gifts, and share powerful patient impact stories.
• Digital Fundraising Execution: Support the roll‑out of digital giving campaigns (e.g., healthcare specialty funds, annual system campaigns, and Giving Tuesday) using digital donation and CRM tools (such as Blackbaud Raiser’s Edge/NXT, Classy, or similar).
• Donor Communications & Analytics: Draft compelling digital copy for monthly e-newsletters and digital stewardship outreach. Monitor, analyze, and report on digital campaign performance and social engagement metrics to optimize donor conversion.
• Performs other job functions as requested or needed.

Education Qualifications Required

• High School Diploma or Equivalent

Preferred

• Associates Degree Business Administration
• Associates Degree Communications
• Associates Degree Marketing
• Associates Degree Public Relations
• Associates Degree Non-Profit Administration

Experience Qualifications Required

Minimum of three years of experience combining high-level executive administrative support (supporting C-suite or VP-level leaders) with hands-on experience managing digital marketing, social media, or online fundraising campaigns.

Preferred - Experience in a Non-profit or healthcare environment.

Skills and Abilities

• Advanced proficiency in Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint).
• Hands-on experience with fundraising databases (e.g., Raiser’s Edge) and digital content/marketing tools (Canva, email marketing software, social media schedulers).
• A strong collaborative mindset suited for a centralized Shared Services environment, with the ability to manage competing priorities from executive support to team-wide digital initiatives.
• Ability to interface comfortably with major donors, physicians, and health system executives.
• Demonstrated interpersonal verbal and written communication skills including being proficient in spelling, punctuation, grammar, and other English language skills.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy to ensure deadlines are met by prioritizing workflow.
• Ability to manage confidential information with discretion.
• Knowledge of (or willingness to train extensively on) HIPAA compliance regarding patient and donor privacy.
• Demonstrated ability to take initiative, anticipate needs and determine urgent matters that require attention.
• Ability to operate standard office equipment.

Supervision Provided by this Position

There are no supervisory or lead responsibilities assigned to this job.

Physical Demands

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.

The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Occasional travel to other facilities is required.

Company Culture

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community. Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South.

With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career. Because we’re not at our best until you are at yours.