Executive Assistant - Technology & Operations - Remote

Symetra; United States; Hybrid; USD 45,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Flex days

Holidays

Job summary

Symetra is seeking an Executive Assistant to support Technology Executives in the Technology and Operations organization. The role focuses on calendar management, meeting coordination, and high-quality communications across a 1,000+ person tech team.

You will partner with leaders to prioritize, negotiate time, and ensure smooth scheduling across time zones, while also handling travel, expenses, and event planning in a fast-paced environment.

Qualifications

• Experience supporting executives, preferably in tech or operations.
• Strong calendar management and scheduling skills with high ownership.
• Proficiency with Microsoft Office and presentation tools (PowerPoint).
• Excellent written and verbal communication with professional and discreet tone.

Responsibilities

• Manage executive calendars across time zones with prioritization.
• Coordinate meetings, rooms, catering and materials for in-person or hybrid events.
• Draft and proofread communications, emails, and reports for executives.
• Prepare agendas, notes, and follow-ups; track action items and decisions.
• Plan team events, travel, and expense reporting; ensure accuracy and compliance.

Skills

Calendar management

Scheduling

Microsoft Office

PowerPoint

Discretion

Communications

Tools

Microsoft Office

Concur

Job description

Symetra has an exciting opportunity to join our team as an Executive Assistant (EA) to support Technology Executives in our Technology and Operations organization.About the roleAs an Executive Assistant in Technology and Operations, you’ll be a trusted partner to the leaders you support, helping keep their days running smoothly and their calendars (mostly) under control. You’ll also be part of a small but mighty team of EAs who support the leaders of our 1,000+ person Tech and Ops organization. Collaboration, communication, and a good sense of humor go a long way with this group. One minute you’re planning a launch celebration, the next you’re solving a scheduling puzzle that would make a chess player proud. Calendar management is a big part of this role. Some executives have calendars that are frequently double- and triple-booked. You’ll be the person who brings order to the chaos—prioritizing, negotiating time and making smart calls to keep everything moving.What you will do Calendar managementManage and prioritize executive calendars with a high level of ownership and judgment.Navigate frequent scheduling conflicts by making thoughtful trade-offs and recommendations.Coordinate meetings across time zones, ensuring the right people are in the right place at the right time.Communicate changes clearly and proactively to attendees and stakeholders.As meetings are canceled or moved, ensure all updates are accurately reflected.Meeting supportWhen meetings are in person or hybrid, reserve conference rooms, arrange necessary equipment and coordinate catering as needed.Capture and distribute meeting notes and action items when needed.When requested, prepare agendas and pre-reads to ensure meetings are productive and well organized.Coordinate logistics for large team and department meetings, including scheduling and follow-up.Presentation creation, formatting and designCreate new presentations, including writing, editing/proofreading, formatting, and design.Edit existing presentations to be more visually appealing.Proofread or format existing presentations.CommunicationsDraft, edit, and proofread a variety of communications on behalf of executives, including emails, reports, and presentations.Ensure all communications are clear, polished and aligned with a professional and respectful tone.Serve as a point of contact for internal stakeholders, representing executives with professionalism and discretion.Event planningPlan and coordinate team events, offsites and organizational initiatives.Manage logistics for events, including venues, catering, materials and communications.Handle purchasing, gift coordination and invoice reconciliation.Travel and expense managementCoordinate and book travel, building thoughtful itineraries that balance efficiency, cost, and executive preferences.Anticipate travel needs and proactively adjust plans as schedules shift.Track and maintain detailed, accurate expense records.Prepare and submit expense reports in Concur in a timely manner, ensuring compliance with company policies.Reconcile receipts, follow up on missing information and keep everything organized and audit ready.General supportOrder office supplies and track department equipment and inventory as needed.Maintain organized electronic files and team resources (e.g., Sharepoint).As needed, track and help manage project timelines, deliverables and priorities on behalf of executives.As needed, provide light project management support to ensure key initiatives stay on track.As needed, follow up on action items and help drive completion across teams.Why work at SymetraHere's what some of our employees have to say about why they work at Symetra:“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F . – VP Customer Service & Operations“Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it.” Kerry S . - Senior Systems AnalystWhat we offer youWe don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.Flexible full-time or hybrid telecommuting arrangementsPlan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%Paid time away including vacation and sick time, flex days and ten paid holidaysGive back to your community and double your impact through our company matchingWant more details? Check out our Symetra Benefits OverviewCompensationHourly Range: $32.80 – $54.64 plus eligibility for annual bonus programsWho you areStrong interpersonal and relationship-building skills with a professional, approachable, and positive demeanor.Detail oriented; you thrive in a fast-paced environment, and genuinely enjoy bringing order to the chaos.Fluent in modern tech tools—already using AI tools like Microsoft Copilot and ChatGPT—and know how to anticipate needs.Microsoft Office and Teams, as well as expense management systems (e.g., Concur) experienceStrong PowerPoint skills —you’re comfortable turning an executive brain dump into a polished, visually compelling presentation, and you have a keen eye for detail (typos don’t stand a chance).Ability to work primarily during Pacific Time Zone business hours; PST candidates preferred.We empower inclusionAt Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.Creating a world where more people have access to financial freedomSymetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.For more information about our careers visit: https://symetra.eightfold.ai/careersWork AuthorizationEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.Please review Symetra's Remote Network Minimum Requirements:As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of \"broadband.\"Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.Identity VerificationSymetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.Failure to comply with verification procedures may result in:Disqualification from the recruitment processWithdrawal of a job offerTermination of employment and other criminal and/or civil remedies, if fraud is discovered