Executive Assistant II - CIO

Delta Dental Ins.; San Francisco (CA); On-site; USD 64,000 - 135,000; Full time

Benefits offered by this job

Competitive base and incentive pay

401(k) with robust matching

Rich medical & pharmacy benefits

100% employer-paid dental and vision

Paid time off + holidays

Tuition reimbursement

Job summary

Delta Dental in San Francisco, CA seeks an Executive Assistant II to deliver high-level administrative support to the Chief Information Officer. This role handles confidential tasks, coordinates complex calendars, creates materials, and assists with leadership communications.

Ideal candidates have 6+ years supporting executives, strong MS Office skills, and comfort with AI tools. The position emphasizes discretion, prioritization, and strategic project assistance across the organization.

Qualifications

• 6+ years of experience supporting the executive level; Bachelor’s degree preferred.
• Experience supporting an executive or similarly-leveled position in an administrative capacity.
• Experience coordinating director+ meetings, leadership onsites, all-hands, and tech events.
• Proficiency with AI tools (e.g., Copilot) to improve efficiency; skilled in presentations and communications.
• Excellent written, verbal and interpersonal skills.
• Proficient in Microsoft Office applications.
• Professional approach, good judgment, creative problem-solver.
• Strong critical thinking, problem-solving, and analytical skills.
• Ability to maintain confidentiality in various matters.
• Time management; multi-tasking and workflow prioritization.
• Ability to prepare and maintain records, files, and reports.

Responsibilities

• Provides day-to-day administrative support such as mail, calendar, travel and scheduling.
• Prepares correspondence, forms, reports and presentations; handles confidential files.
• Serves as a communication bridge between departments for senior leadership.
• Tracks action items for the President/EVP and coordinates their completion.
• Manages high-profile internal and external events proactively.
• Researches and follows up on sensitive issues; recommends actions.
• Prioritizes multiple projects and addresses issues promptly.
• Supports EVP/President on special projects and People Organization initiatives.
• Facilitates projects by prioritizing demands to align with priorities.
• Monitors processes for improvements and implements changes.
• Mentors Executive Assistant I and supports team leaders.
• Aids daily activities and special projects as needed.

Skills

Executive support

Calendar management

Meetings coordination

AI tools (Copilot)

Presentations & communications

MS Office proficiency

Confidentiality & judgment

Multitasking & prioritization

Project support

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Job Description

The Executive Assistant II will be responsible for providing high-level administrative support for the Chief Information Officer. The role will perform diversified and confidential duties that may be administrative or project-based in nature. Work requires broad and comprehensive experience and skills, and a thorough knowledge of organization policies and practices.

Responsibilities

• Provides day-to-day administrative support for items such as managing incoming mail, calendar maintenance, meeting scheduling, meeting agendas, travel.


• Prepares or coordinates the preparation of correspondence, forms, reports, presentation materials and other written communications as required. Completes forms and reports on sensitive and confidential matters and assists with maintenance of executive files, confidentiality agreement files, corporate legal files, and corporate board minute books.


• Provides a bridge for smooth communication between internal departments; demonstrating leadership to maintain credibility, trust and support with senior leadership staff. Communicates on EVP or Presidents behalf both internally and externally.


• Tracks and coordinates with staff to ensure completion of all action items for the President or EVP.


• Proactively manages assigned high profile internal and external events as needed.


• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.


• Prioritizes and manages multiple projects simultaneously, and addresses issues in a timely manner.


• Coordinates or participates in special projects requested by the EVP and/or President, including People Organization projects and initiatives as needed.


• Facilitates multiple projects, prioritizing competing demands and taking initiative to adjust based on EVP or Presidents priorities.


• Continuosly monitors for process improvement opportunities; makes recommendations to leadership and takes action to implement plans for improvement.


• Provides support, guidance and mentorship to Executive Assistant I's as needed.


• Provides support to team and leaders


• Assists with daily activities and special projects


• This list is not all-inclusive and you are expected to perform other duties as requested or assigned.

Qualifications

• 6+ years of experience supporting the executive level; Bachelor’s degree preferred.


• Experience supporting an executive or similarly-leveled position in an administrative support capacity required.


• Experience coordinating director+ meetings, leadership onsites, all-hands, and other asssociated technology events.


• Technical proficiency and ability to leverage AI tools (e.g., Copilot) to improve efficiency; skilled in presentations preparation, meeting technology, and communications.


• Excellent written, verbal and interpersonal skills.


• Proficient in Microsoft Office applications.


• Professional approach, good judgment, creative problem-solver.


• Strong critical thinking, problem-solving, and analytical skills.


• Ability to maintain confidentiality in a variety of matters.


• Time management with an ability to prioritize tasks; able to multi-task and to manage priorities and workflow.


• Ability to accurately prepare and maintain records, files, and reports.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $64,357 - $134,845

About Us

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay


• 401(k) with robust matching and non-matching contributions


• Rich medical & pharmacy benefits


• 100% employer-paid dental and vision benefits


• Holistic wellbeing program with deep financial incentives


• Generous paid time off plus 12 paid holidays and your birthday off


• Culture of growth and learning: career development; tuition reimbursement; recognition program


• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance


• Social responsibility and volunteer opportunities


• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

About The Team

At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram , on Facebook and Instagram , Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn . If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York