EXECUTIVE ASSISTANT

New York Life Insurance Co; New York (NY); Hybrid; USD 74,000 - 105,000; Full time

Benefits offered by this job

Leave programs

Adoption assistance

Student loan repayment programs

Job summary

New York Life Insurance Co. seeks an Executive Assistant to support the SVP & Head of NYL360 in a hybrid role based in NYC. The role serves as the operational backbone for senior leadership during a major transformation initiative, ensuring high-stakes work runs smoothly.

You will manage calendars, coordinate meetings, travel, and expenses while shaping department communications and engagement. This is a front-row seat to execution of a digital transformation for clients, agents, and employees.

Qualifications

• Relevant administrative / operational experience; Bachelor's degree preferred
• Sharp organizational instincts and follow-through - you don't let things slip
• A proactive, resourceful mindset - you spot what needs doing before you're asked
• Creativity for building engagement activities people actually enjoy
• Comfort juggling multiple priorities in a fast-moving environment
• Strong written and verbal communication
• Discretion and sound judgment with confidential information
• Fluency with AI tools (Copilot, ChatGPT, Claude, Gemini) and Microsoft 365, Zoom and Teams

Responsibilities

• Manage the SVP's calendar, inbox, and daily planning with ownership and sound judgment
• Coordinate meetings end-to-end - rooms, video conferences, catering, materials, and logistics
• Book travel and manage expense reconciliation for the SVP and department
• Support department communications and engagement initiatives
• Maintain department distribution lists and ad hoc projects as they arise

Skills

Administrative experience

Organizational skills

Communication

Discretion

Proactivity

Education

Bachelor's degree

Tools

Copilot

ChatGPT

Claude

Gemini

Microsoft 365

Zoom

Teams

Job description

Executive Assistant

NYL360 · New York Life

Supporting Roger Putnam, SVP & Head of NYL360

Location Hybrid - 3 days/week, NYC HQ

Level AA4

Help lead one of New York Life's most visible transformation initiatives.

NYL360 is reimagining how New York Life works - building a unified, AI-powered experience for every prospect, client, agent, advisor, and employee who touches the company. It's ambitious, fast-moving, and highly visible at the executive level. We're looking for a sharp, resourceful Executive Assistant to be the operational backbone behind our SVP and Senior Leadership Team - someone who thrives on keeping high-stakes work running smoothly and isn't afraid to jump in wherever needed.

Why This Role Matters

This isn't a back-office support role - it's a front-row seat to how a major digital transformation actually get executed. You'll work directly with senior leadership, shape how the department communicates and engages, and be trusted with the details that keep a fast-paced team functioning at its best.

What You'll Own

Leadership Support

• Manage the SVP's calendar, inbox, and daily planning with full ownership and sound judgment
• Support scheduling needs across the Senior Leadership Team
• Coordinate meetings end-to-end - rooms, video conferences, catering, materials, and logistics
• Book travel and manage expense reconciliation for the SVP and department

Events & Engagement

• Plan and execute department-wide meetings, town halls, and events - from logistics to leadership materials
• Build employee engagement initiatives that bring energy and connection to the team
• Track attendance and help keep the department's rhythm on track

Operations & Administration

• Serve as department P-Card owner - managing orders, expenses, and tracking with precision
• Keep shared spaces - conference rooms, common areas, pantry - organized, stocked, and running well
• Be the go-to for resolving office and building issues quickly
• Maintain department distribution lists and take on ad hoc projects as they arise

What You Bring

• Relevant administrative / operational experience; Bachelor's degree preferred
• Sharp organizational instincts and follow-through - you don't let things slip
• A proactive, resourceful mindset - you spot what needs doing before you're asked
• Creativity for building engagement activities people actually enjoy
• Comfort juggling multiple priorities in a fast-moving environment
• Strong written and verbal communication
• Discretion and sound judgment with confidential information
• Fluency with AI tools (Copilot, ChatGPT, Claude, Gemini) and Microsoft 365, Zoom and Teams

Job Level: LEVELAA4

Pay Transparency

Salary Range:$73,500-$105,000

Discretionary bonus eligible:Yes

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

• leave programs
• adoption assistance
• student loan repayment programs

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation .We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .

About NY Life Insurance Company

Diversity & Humanity–two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You willbe part of our diverse team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City

Job Segment: Administrative Assistant, Executive Assistant, Secretary, Outside Sales, Administrative, Sales