Executive Admissions Representative

Unitek Learning; Reno (NV); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Tuition assistance

Paid holidays

Job summary

Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This position is 100% remote, must be able to work 10a-7pm PST hours.

The role focuses on building relationships with prospective students, presenting program information, guiding applicants through the admissions process, and adhering to company policies. Strong communication and follow-up skills are essential in a fast-paced, remote environment.

Qualifications

• Strong communication and presentation skills.
• Ability to build relationships with prospects and students.
• Effective time management and multitasking in a remote setting.
• Comfort using CRM software and standard office tools.

Responsibilities

• Interact with prospects/students by phone or in person to provide information about programs and admissions.
• Schedule and conduct interviews, ensuring alignment with program requirements and policy.
• Follow up on inquiries, lead generation, and enrollment progression.
• Maintain accurate activity reports and complete required trainings.

Skills

Communication skills

Relationship building

Time management

Presentation skills

Multitasking

Tools

CRM software

Microsoft Office

Job description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This position is 100% remote, must be able to work 10a-7pm PST hours.

Job responsibilities:

The expectation is that the majority of an Executive Admissions Representative time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program.

Prospect/Student Interaction (90%). Building Relationships

• Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview.
• Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula, and academic standards.
• Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
• Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity.
• Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
• Follow up on all inquiries that fail to schedule or show for an interview.
• Follow up interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
• Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy.
• Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times.
• Meet with the potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. Discuss and advise suitable programs in accordance with the student’s desires, qualifications, and objectives.
• Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.

Mentoring and Guidance (5%)

• Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process.
• Mentor and advise students to help them identify their unique skills and interests.
• Address any easily resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member), and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.

Administrative (5%)

• Accurately account for all inquiries and the admissions activity associated with all
• Complete daily activity reports.
• Ensure that all pre-start paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in the system.
• Attend and successfully complete all training for this position, as required at any time by the Company.
• Perform other duties as assigned by local leaders.
• Attend meetings as directed by supervisor.

Key Behaviors

• Dependability: Responds to requests for service and assistance.
• Teamwork: Balances team and individual responsibilities.
• Decision Making: Displays willingness to make decisions.
• Communication: Effectively communicates with others.
• Time Management: Can complete all job requirements in allotted time.
• Work Ethic: Displays an organized and result-oriented approach, and motivation to perform without extensive direction.
• Accuracy: Displays high quality of work and level of accuracy.
• Performs other duties as assigned.
• Comply with all policies and standards.

Qualifications

• One (1) year internal hire: as a Senior Admissions Representative required or Two (2) years external hire: minimum of customer service, telemarketing, or salesrequired.
• Demonstrated ability to fulfill Company Key Behaviors.
• Excellent presentation skills.
• Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12paid Holidays and 2Floating Holiday
• 401k with company match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on the program