Exchange Specialist

The Cape Cod Five Cents Savings Bank; Leominster (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Cape Cod Five Cents Savings Bank is seeking a coordinator for 1031 Exchange transactions. You will manage template-driven documents, interact with exchangors and their advisors, and help ensure timely, compliant processing from start to finish.

You will track deadlines, maintain exchange files, and coordinate with Fidelity Bank Operations on fund movements, supporting final accounting and additional duties as assigned.

Qualifications

• Two years relevant experience and/or training, or equivalent mix of education and experience.
• Strong customer service skills needed for diverse clients and consultants.
• Proficiency with Windows-based software and data handling.

Responsibilities

• Coordinate editing of template-driven production documents for 1031 Exchange transactions.
• Answer questions for exchangors and consultants; ensure compliance with IRC 1031 and related rules.
• Review files, enter data, bind brochures, and prepare final reports.
• Interact with clients and advisors to address questions on exchanges.
• Track exchange timelines and inform clients of deadlines.
• Maintain complete exchange files and liaise with bank operations for funds flow.
• Assist in final accounting of the exchange; perform other duties as needed.

Skills

Two years experience

Customer service

Windows software

Data entry

Communication skills

Tools

Microsoft Word

Excel

Exchange

Job description

Salary Grade: 16

SUMMARY

To coordinate and oversee the exchange from beginning to end through interaction with potential and current clients and their consultants by answering questions, customizing and reviewing documents, and ensuring the safe movement of funds throughout the exchange.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

1. Prepares, implements, and coordinates the editing of template-driven production documents for 1031 Exchange transactions.
2. Understands the code and works with the Exchangor to encourage strict compliance. with the requirements of IRC *1031, the applicable regulations and case law.
3. Supports other office functions by reviewing files, entering data, binding brochures and reports and preparing documents for final reports.
4. Interacts with potential clients, clients, and their consultants (CPA's, attorneys, etc.) to answer questions on potential, upcoming, and ongoing exchanges.
5. Track time sensitive exchange processes and inform the client and his advisors relative to exchange deadlines.
6. Maintains an accurate and complete file on the exchange including all related communications, documents, and instruments.
7. Works with Fidelity Bank Operations to coordinate inflows and outflows of Exchangor funds as they relate to the transaction.
8. Assists in the completion of final accounting of the exchange.
9. Other duties as may be assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Two years relevant experience and/or training, or equivalent combination of education and experience
• Experience as a real estate paralegal, escrow officer or in the area of accounting or law strongly preferred.
• Must be able to provide exceptional customer service and support to individual and corporate clients
• Thorough knowledge of Windows-based business software applications, including Word, Exchange, and Excel
• Develop the same thorough knowledge of any new business database and/or software applications that the firm may adopt and incorporate
• Ability to work independently on assigned tasks as well as to accept directions on given assignments; able to organize and manage multiple priorities.
• Excellent verbal and written communication skills.
• Familiarity with database management
• Able to work collaboratively with the office staff and exhibit strong teamwork

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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