Excavation Manager

Roto-Rooter Plumbing and Drain Service; Fishers (IN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance with prescription

Dental insurance

Vision insurance

Paid vacation

Paid training

Life insurance

401K with match

Tuition reimbursement

Profit sharing

Job summary

Roto-Rooter Plumbing and Drain Service in Indianapolis (Fishers, IN) is seeking an Excavation Manager to supervise excavation operations, ensure permits and licenses, and drive business growth. The role includes overseeing staff, coordinating with dispatch, and maintaining branch profitability.

The ideal candidate has 3–5 years of excavation experience, a valid driver''s license, and may need a plumbing license depending on local requirements.

Qualifications

• Must have a valid driver''s license.
• High School diploma or equivalent.
• 3–5 years prior excavation experience; plumbing and sewer and drain knowledge a plus.
• Prior supervisory experience preferred.
• May be required to hold a plumbing license, depending on local requirements.

Responsibilities

• Monitors the progress of the work-site through successful completion.
• May serve as primary contact for customer.
• Oversees job to ensure proper permits and licenses issues have been addressed.
• Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
• Develop relationships with customers to build customer loyalty.
• Handle customer questions, complaints and praise.
• Prepare bid packages and performs estimates.
• Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs.
• Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair.

Skills

Supervisory experience

Customer liaison

Estimating

Bid preparation

Equipment operation

Scheduling

Safety compliance

Education

High School diploma or equivalent

Job description

Excavation Manager

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Overview

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Roto-Rooter, America’s premier provider of plumbing and drain cleaning company is the name that homeowners and businesses turn to for select quality services.

We have an excellent opportunity for an Excavation Manager at our Indianapolis branch, located in Fishers, IN. The pay range is $80,000-$90,000, depending on experience. There is also opportunity for a branch based performance bonus.

Responsibilities

Develops Existing Business

• Monitors the progress of the work-site through successful completion.
• May serve as primary contact for customer.
• Oversees job to ensure proper permits and licenses issues have been addressed.
• Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
• Develop relationships with customers to build customer loyalty.
• Handle customer questions, complaints and praise.
• Prepare bid packages and performs estimates.
• Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs.
• Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair.

Cultivating New Business

• Identify bid opportunities, prepares bid packages, and performs estimates for jobs.
• Work closely with other management personnel to identify excavation sales opportunities.

Technician Skills Development and Supervision

• Conduct on-the-job training for excavation technicians and laborers.
• Assist personnel on new assignments.
• Efficient scheduling of personnel, equipment, and rentals.
• Work closely with service technicians and commercial sales representatives in the selling and estimating process.
• Effective supervision of excavation staff.
• May supervise video sales technician.
• Must be able to effectively operate and troubleshoot equipment operated by subordinates.

Safety and Loss Prevention

• Conduct safety training programs excavation technicians and laborers.
• Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company policies and regulatory agency requirements are being enforced.
• Conducts work-site spot checks to evaluate safety procedure compliance.
• Issues safety kits and maintain restocking supplies.
• Make necessary changes to comply with safety policy and requirements.
• Monitors employee compliance with safety policies and requirements.
• Takes necessary corrective action with employees who fail to comply with safety policies and requirements.

Efficient Use of Equipment

• Conduct quarterly inspections of equipment to ensure that company policies and regulatory agency requirements are being enforced.
• Ensure vehicles are being properly used and maintained.
• Maintain inventory of required parts and supplies.
• Assign work and equipment in the most efficient manner possible.

Requirements

• Must have a valid driver's license.
• High School diploma or equivalent required.
• 3-5 years prior excavation experience; plumbing and sewer and drain knowledge a plus.
• Prior supervisory experience preferred.
• May be required to hold a plumbing license, depending on local requirements.

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.