EVS Supervisor

Churchill Downs Incorporated; Florence (KY); On-site; USD 36,000 - 56,000; Full time

Job summary

Churchill Downs Incorporated is seeking an EVS Supervisor for Turfway Park Racing & Gaming in Northern Kentucky. You will lead Environmental Services, ensure brand standards, and manage day-to-day operations in a fast-paced entertainment environment.

Responsibilities include staff hiring/training, safety compliance, and collaborating with other departments to support events and guest satisfaction.

Qualifications

• High School diploma or equivalent.
• 1-3 years related experience as a Supervisor, preferably in entertainment or hospitality.
• Ability to obtain a KY Racing license.
• Ability to work as part of a team and help build a strong team environment.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.

Responsibilities

• Ensure efficient use of departmental resources.
• Assist with hiring, training, development, and efficient management of staff.
• Review activities in EVS to gauge and improve staffing levels, working conditions and profitability.
• Interpret company policies to Team Members and enforce safety regulations.
• Evaluate and coach Team Members in regards to performance and development.
• Coordinate activities with other department supervisors for cleaning and event support.
• Direct and ensure cleanliness and sanitation in Front of House and Back of House areas.
• Inspect the environment to meet minimum best practices.
• Ensure OSHA and HazCom compliance and maintain MSD sheets.
• Review guest complaints and take appropriate action.
• Plan and conduct team meetings; attend related meetings for information.
• Ensure machinery is operated per instructions and cleaned daily.
• Deliver internal and external guest service.
• Perform other duties as assigned by management.

Skills

Fast paced environment

Flexible schedule

Cleaning equipment

Critical thinking

Professional demeanor

Oral & written communication

Lifting 30 lbs

Education

High School diploma or equivalent

Job description

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Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated byChurchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

The EVS Supervisor is responsible for maintaining the integrity of the facility including all aspects of the Environmental Services (EVS) team to ensure that the company brand standards is met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure efficient use of departmental resources.
• Assists with the hiring, training, development, and efficient management of the staff.
• Reviews activities in EVS to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
• Interpret company policies to Team Members and enforce safety regulations.
• Evaluates and coaches Team Members in regards to performance and professional development.
• Communicate with other department supervisors to coordinate activities for cleaning and event support.
• Directs and ensures the cleanliness and sanitation in both the Front of House and Back of House areas
• Inspect the environment within the organization to ensure it meets the minimum best practice throughout the organization.
• Ensures operation is OSHA and Hazcom compliant, including maintenance of departmental MSD Sheets.
• Reviews guest complaints/concerns and takes appropriate action.
• Plans and conducts team member meetings. Attends other related meetings to obtain and disseminate pertinent information.
• Ensures all machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically
• Delivers internal and external guest service
• Performs other duties as assigned by management

REQUIRED SKILLS AND ABILITIES

• Ability to work in a fast paced environment and interact with internal departments.
• Must be able to work a varied schedule which includes days, nights and weekends.
• Must be familiar with and able to use most commercial cleaning equipment.
• Ability to think critically over departmental issues and offer cost-effective solutions.
• Maintaining a professional working relationship among personnel.
• Oral and written communication skills.
• Lift up to 30lbs.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent.
• 1-3 years related experience as a Supervisor, preferably in the entertainment or hospitality industry and/or training or equivalent combination of education and experience.
• Ability to work as part of team and help build and maintain a strong team environment.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• Obtain a KY Racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl;and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.