EVS & Housekeeping Operations Manager

Crothall Healthcare; New York (NY); On-site; USD 66,300 - 67,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is a Compass Healthcare company providing specialized support services to the healthcare industry with over 900 hospital partners nationwide. The Operations Manager will assist in directing and overseeing the department's support services and coordinate frontline tasks, serving as a liaison between administration and unit departments to deliver high-quality service.

The role requires coordinating staff, planning schedules, hiring and training new associates, and ensuring

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in written and oral formats.
• Ability to multi‑task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, and internet).
• Bachelor’s degree is preferred.

Responsibilities

• Establish and annually review standards and work procedures for all staff.
• Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assist in the hiring process; interview, hire, and train new associates.
• Orient, develop, and supervise all supervisory/housekeeping staff.
• Conduct regular inspections and make recommendations to the facility.
• Conduct monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Communicate with staff, administration, and other departments.
• Coordinate outside services (pest control, window cleaning, medical and solid waste, document destruction, and recycling program).

Skills

Supervisory experience

Effective communication

Multi-tasking

Organizational skills

Initiative/leadership

Contract administration knowledge

MS Office proficiency

Support services experience

Education

Bachelor's degree preferred

Job description

Crothall Healthcare is a Compass Healthcare company providing specialized support services to the healthcare industry with over 900 hospital partners nationwide. The Operations Manager will assist in directing and overseeing the department's support services and coordinate frontline tasks, serving as a liaison between administration and unit departments to deliver high-quality service.

The role requires coordinating staff, planning schedules, hiring and training new associates, and ensuring