EVS Housekeeper Team Lead - Chabert - Morning Shift 600a-230p - Full Time

Ochsner Health; Houma (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ochsner Health in Houma, LA is seeking a working supervisor to lead Environmental Services Aides, ensuring cleaning and aseptic conditions across hospital facilities. You will coordinate staffing, training, and daily operations to meet high standards of cleanliness and patient safety.

The role requires at least 1 year of housekeeping experience, strong communication and problem-solving skills, and the ability to operate ES equipment.

Qualifications

• Must have computer skills and data entry ability.
• Effective verbal and written communication.
• Basic knowledge of floor care and safety.
• Strong interpersonal and customer service skills.
• Self-directed with minimal supervision.
• Experience operating Environmental Services equipment (scrubbers/burnishers).

Responsibilities

• Supervises Environmental Services Aides to maintain a clean, aseptic area.
• Allocates personnel, equipment and supplies to maximize resource use.
• Plans and conducts employee training to meet standards.
• Responds to defects or complaints and follows through with service recovery.
• Schedules flexibly to meet unit needs.
• Ensures patient privacy and respectful interaction with patients.

Skills

Data entry

Windows basics

Verbal communication

Written communication

Floor care

Interpersonal skills

Troubleshooting

Self-directed

Equipment operation

Education

High School diploma or equivalent

Tools

Automatic scrubber

Burnisher

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job, under general supervision and following prescribed procedures, leads environmental service aides in accomplishing the housekeeping services of the hospital interior and related hospital properties, as well as to coordinate these activities with other department. Assumes responsibility for 24 hours/7 days a week seamless service of environmental services assigned staff, performing cleaning and/or project work at company medical facilities as a working supervisor, and monitors environmental services employees to ensure that area assignments are maintained in a safe, clean, aseptic and operationally effective condition.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - None

Work Experience

Preferred - High School diploma or equivalent

Required -1 Year Housekeeping Experience.

Preferred - Health care or hotel experience

Knowledge Skills And Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Basic knowledge of floor care
• Strong interpersonal skills
• Experience troubleshooting and analyzing problems associated with areas of responsibility
• Self directed and able to work with little supervision
• Capable of operating Environmental Services equipment such as automatic scrubber and burnisher

Job Duties

• Supervises and leads Environmental Services Aides to maintain assigned area in a clean and aseptic manner.
• Assigns personnel, equipment and supplies in an efficient and effective manner so that maximum utilization of resources is attained in carrying out housekeeping operations and maintaining a high standard of cleanliness while promoting a cooperative effort on the part of those involved in accomplishing these activities.
• Coordinates, schedules and conducts employee training and/or development with management to meet established performance standards, teamwork and customer service criteria.
• Responds immediately to defects, deficiencies and/or customer complaints and follows through in-service recovery, service resolution and follow-up.
• Exhibits flexibility in scheduling and stalling practices to accommodate needs of unit.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.