EVS Dispatcher - FT (3:00PM-11:00PM) Corp/Florham Park

Atlantic Health; Florham Park (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

Atlantic Health is seeking a Full-Time EVS/Transport Dispatcher for the Florham Park/Morristown area. Hours are 3:00PM-11:00PM including weekends, with starting pay at $20.00/hr.

The role manages Environmental Services and transport requests, triages calls, coordinates room setups, and maintains daily dispatch reports within a hospital setting. Applicants should have a High School Diploma or GED, English proficiency, and strong customer service skills; hospital operations experience is

Qualifications

• High School Diploma or GED required.
• English reading/writing/speaking required.
• Good customer service skills required.
• Experience with daily hospital operations preferred.

Responsibilities

• Serve as EVS and/or transport dispatcher, categorize and track requests based on priority.
• Manage and triage incoming calls, emails and in-person requests and staff assignments.
• Coordinate, log and route Environmental Services and transport requests; assign to team members.
• Document calls/concerns in department system.
• Coordinate room setup requests for training and conferences at AHS facilities.
• Produce dispatch reports, shift schedules and daily staff coverage details.
• Perform other related duties as assigned.
• Generate end-of-shift reports daily.

Skills

Customer service

English literacy

Hospital operations

Education

High School Diploma or GED

College degree in EVS/Transport

Job description

Atlantic Health Clinical Operations Center is seeking a Full-Time EVS/Transport Dispatcher at Florham Park/Morristown. Required hours: 3:00PM-11:00PM including weekends. Starting rate $20.00/hr.

Essential Job Functions:

• Serves as an EVS and/or transport dispatcher, categorizes and tracks all requests for Environmental Services and transport dispatches based on priority.
• Manages and triages incoming calls, emails and/or in-person requests, future requests and staff assignments to address requests and break schedules.
• Coordinates, logs and tracks all Environmental Services and transport requests, assigns requests to team members and routes completed requests to appropriate departments.
• Documents calls/concerns requesting Environmental or Transport Services on the department tracking system.
• Coordinates for room setup requests received by Environmental Services/transport via secure chat phone or in-person for various training and conferences at AHS facilities.
• Produces regular departmental dispatch/service request reports, lunch break schedules and daily coordination of staff coverage.
• Performs other related duties as assigned.
• Manages end of shift report daily.

Qualifications/Requirements:

• High School Diploma or GED required.
• College degree in EVS/Transport or related field preferred.
• To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.
• Good customer service skills required.
• Must have experience with daily hospital operations

Relevant Experience:

• 2-3 years of experience in dispatching, healthcare operations, administration and/or relevant area in a hospital environment preferred.