EVENTS SUPERVISOR

Paycom - ATS; Charlottesville (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking an Events Supervisor to oversee staff during functions, coordinate setups, and ensure top-tier service for members and guests. You will train team members, mentor staff, and work closely with Event Managers, Culinary, and Special Events teams to deliver memorable occasions.

The role emphasizes strong communication, organizational skills, and the ability to manage multiple events, including weekly and monthly gatherings, while maintaining safety and service standards.

Qualifications

• Strong interpersonal and communication skills for guest interaction.
• Excellent organizational ability to manage multiple events.
• Ability to multitask effectively in a high-paced environment.
• Willingness to lead and mentor staff during events.

Responsibilities

• Supervise wait staff during setup, events, and breakdown.
• Train new employees and assist managers in program materials.
• Lead and mentor staff to foster a positive team culture.
• Communicate with Event Managers, Culinary, and Special Events teams.
• Oversee daily to-do lists and event logistics, layouts, and equipment.
• Attend regular meetings and conduct daily walkthroughs to ensure cleanliness and safety.
• Handle inventory and post-function logs, and assist with storage organization.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Team leadership

Education

Hospitality Management or Business degree preferred

Tools

Event AV Equipment

Job description

Job SummaryThe most important role of an Events Supervisor is staff interaction. This role supervises the wait staff during setup, functions, and closing. Duties include staff assignments as directed by the manager. Must be able to anticipate the needs for functions occurring the next day.ResponsibilitiesClub Culture and ValuesEmbody and promote the club's mission, vision, and values in every interaction, ensuring that staff exemplify these standards in their service deliveryActively contribute to a positive work culture that aligns with the club's goals of providing high-quality, personalized service to membersTraining and DevelopmentTrain new employees in areas of station setups and serving guestsAssist Event Managers in creating service training programs and materials for staffLead and mentor staff to cultivate a positive, energetic team cultureStaff ManagementProvide support and answer questions during setup, event execution, and breakdownDelegate tasks and organize staff breaksServe as a role model to team membersMonitor service standards during events and provide feedback to staff for improvementEvent Oversight and CommunicationAssists in the development, prioritization, and execution of daily to-do listsAssist Event Managers with logistical planning, including layout designs and equipment setupsCommunicates effectively with Event Managers, Culinary, and Special Events teamsWaits tables, directs food and beverage stations, and attends to the needs of the eventsManage recurring weekly/monthly events and small events for groups below 30 peopleParticipate in regular team meetings to discuss upcoming events, share best practices, and address challengesConduct daily walkthroughs and ensure event service areas are organized, clean, safe, and sanitaryAct as an additional contact for hosts or guests to address inquiries during eventsLogistics and InventoryConduct inventory and complete ClearSky Beverage Returns and Event Logs post-functionHelps to maintain order in club storage areasHave a strong understanding of Event AV EquipmentAdditional responsibilities assigned by the Event Operations ManagerJob QualificationsMinimum of 1-2 years of experience in a restaurant, resort, hotel, or club environmentA degree in Hospitality Management or Business is preferredStrong interpersonal and communication skills with the ability to work well in a team and provide exceptional service to members and guestsExcellent organizational skills and the ability to multitask effectively in a high-paced environmentMust be able to walk and stand for eight hours consecutivelyAbility to lift and carry up to fifty (50) poundsMaintain flexibility with work schedule in accordance with business needs