Events Parking Supervisor

St. Louis Parking Company Inc.; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with 4% match

Paid-Time Off

Holidays

Free Parking

Job summary

St. Louis Parking Company is seeking an Event Supervisor to oversee parking operations for a portfolio of garages and surface lots during events such as Busch Stadium and Enterprise Center.

You will ensure locations are staffed, trained, and compliant with policy, coordinate self-parking for non-typical events, and manage incident reporting across sites.

Qualifications

• High school diploma or equivalent is required.
• One year experience in a supervisory or parking related role.
• Excellent oral and written communication and comprehension skills.
• Must have reliable transportation and valid automobile insurance.

Responsibilities

• Provides direct supervision to the event staff assigned to locations within his/her area of responsibility.
• Ensures staffing, supplies, signage; oversees pay machines and cash handling.
• Works with the Events Manager to maximize opportunities.
• Updates daily event schedule to track employee attendance.
• Reviews event revenue and related paperwork for accuracy per event.
• Maintains policy compliance across facilities and ensures professional staff.
• Coordinates all aspects of execution of self-parking operations for non-typical events.
• Ensures staff perform duties before, during, and after events as outlined in staff descriptions.
• Documents incidents and conducts investigations per procedures.

Skills

Supervisory experience

Communication skills

Leadership

Reliable transportation

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Job description

Company Overview

St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. We provide exceptional service to our clients and employees. Our hands-on management style and knowledge of the local market has made us one of the oldest and largest parking companies in the St. Louis market. Today, St. Louis Parking Company operates over 100 separate parking facilities capable of housing more than 57,000 vehicles daily. We provide exceptional service to clients and employees.

If you are interested in working in a dynamic setting and have experience with customer service, security, supervision of locations, or other fast-paced environments such as retail, restaurants, and hotels, this may be the perfect career for you.

Job Description

The Event Supervisor is responsible for overseeing the parking operations of a portfolio of garages and/or surface lots during events including but not limited to the following: Busch Stadium, Chaifetz Arena, Americas Center, Dome at America's Center, Enterprise Center, Peabody Opera House, parades, runs and other large events. This position delivers company; client and customer expectations by ensuring the locations under his/her direct supervision are operating in accordance to company policy.

Essential Duties and Responsibilities

• Provides direct supervision to the event staff assigned to locations within his/her area of responsibility
• Ensures the event operations within his/her area of responsibility perform in accordance with company policy by ensuring each location is properly staffed, has required supplies and proper signage, checking Luke automated pay machines, and petty cash and follows set opening and closing procedures
• Works with the Events Manager to ensure opportunities are maximized
• Updates event schedule daily to track employee attendance
• Reviews event revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a per event basis
• Ensures all facilities within his/her area of responsibility operate in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage and that front line workforce staff is professional, friendly and well versed in company policies and procedures including, but not limited to, ticket handling, producing deposit procedures, and flagging
• Coordinate all aspects of execution of all self-parking operations associated with non-typical one-off events
• Ensuring event staff members are performing job duties before, during, and after events as outlined in the event staff job descriptions
• Documenting and submitting Incident Forms and conducting incident investigations that occur at the locations as outlined in the company's Incident Report Procedures

Job Qualifications

• High school diploma or equivalent
• One year experience in a supervisory or parking related role
• Established experience in Microsoft Outlook
• Excellent oral (including formal presentations) and written communications and comprehension skills
• Must have reliable transportation and valid automobile insurance

Benefits Include:

• Medical, Dental, Vision, Long-Term Disability, Short-Term Disability, Life Insurance
• 401k with 4% match
• Paid-Time Off
• Holidays
• Free Parking

St. Louis Parking Company is an EEOC Employer.