Events & Guest Experience Coordinator

Appellation Lodi - Wine & Roses Resort and Spa; Lodi (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

Vacation

401(k) Matching

Aflac supplemental

Team member discounts

Job summary

Appellation Lodi - Wine & Roses Resort and Spa seeks a full-time Event Specialist to coordinate weddings, meetings, and special events, working closely with clients, guests, vendors, and departments to ensure flawless execution and an exceptional guest experience.

This role requires flexibility to work nights, weekends, and holidays, a sales-driven approach, and the ability to build long-term client relationships while driving top-line revenue.

Qualifications

• Minimum 1 year of wedding/event planning or related hospitality experience.
• Strong written and verbal communication skills.
• Highly organized, energetic, resourceful, and a creative problem solver.
• Sales-oriented with ability to upsell and drive revenue.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Meet with clients to plan and coordinate weddings, banquets, meetings, and special events.
• Conduct property tours and showcase venue features, services, and event capabilities.
• Build long-term relationships with clients to encourage repeat business and referrals.
• Meet and exceed departmental revenue goals through strategic upselling of menus, rentals, and services.
• Create detailed Banquet Event Orders (BEOs) and communicate event details across departments.
• Coordinate all event logistics to ensure successful execution on the day of the event.
• Serve as the primary contact for clients and vendors during events.
• Facilitate wedding rehearsals and ceremonies when applicable.
• Collaborate closely with Banquet Operations, Culinary, and Sales teams to ensure seamless service.

Job description

Appellation Lodi - Wine & Roses Resort and Spa seeks a full-time Event Specialist to coordinate weddings, meetings, and special events, working closely with clients, guests, vendors, and departments to ensure flawless execution and an exceptional guest experience.

This role requires flexibility to work nights, weekends, and holidays, a sales-driven approach, and the ability to build long-term client relationships while driving top-line revenue.