Event Volunteer Coordinator

Manchester Boys Club Inc.; Manchester (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer Match

Generous Paid Time Off (PTO)

Paid Holidays

Child Care Benefit

Wellness and Work-Life Support

Job summary

Manchester Boys Club Inc. is looking for an Event & Volunteer Coordinator to oversee facility rentals and volunteer engagement. The role focuses on planning events, maintaining relationships with clients and volunteers, and managing logistics for successful execution.

This position, requiring flexibility in work hours, offers a comprehensive benefits package including medical insurance, retirement plans, and paid time off.

Qualifications

• 1+ years of experience in event coordination, volunteer management, or program support.
• Valid driver’s license and ability to pass background and drug screenings.
• Experience working with youth or community programs is a plus.

Responsibilities

• Coordinate and execute internal events and facility rentals.
• Maintain the organization’s master rental calendar.
• Serve as on-site coordinator during events.

Skills

Organizational skills

Interpersonal skills

Communication skills

Microsoft Office Suite proficiency

Multitasking ability

Creative problem-solving

Education

High school diploma or equivalent

Bachelor’s degree in Hospitality, Recreation, Human Services, or related field

Job description

JOB SUMMARY

The Event & Volunteer Coordinator supports the organization by organizing and managing facility rentals and volunteer engagement, and planning internal events. This role ensures successful event execution, strong client and community relationships, and an effective volunteer program that supports organizational goals. The Coordinator works closely with staff, vendors, volunteers, and partners to create positive experiences for clients and community members.

This position is 32 hours per week, with some weeks being up to 40 hours per week. This is a benefit-eligible position.

ROLE & RESPONSIBILITIES

• Coordinate and execute internal events, facility rentals, and volunteer programs from planning through completion.
• Maintain the organization’s master rental calendar and internal tracking systems.
• Partner with the Marketing team to promote events and rentals through publications, digital platforms, and community outreach.
• Partner with the Marketing team to ensure online rental and event information is current with accurate descriptions, photos, and amenities.
• Develop and maintain an inventory of equipment and supplies (tables, chairs, audiovisual systems, athletic gear, etc.).
• Create and update venue maps, facility layouts, and setup guides for client and staff use.
• Manage preferred vendor relationships, ensuring clear communication and consistent service quality.
• Serve as on-site coordinator during events, facilitating/supervising setup, teardown, and client communications to ensure seamless execution.
• Respond to rental and event inquiries, schedule site visits, and follow up with prospective clients.
• Serve as the on-site staff member for rentals that occur Monday – Friday, during and outside of regular scheduled hours. Additionally, prioritize being the staff member on Saturday-Sunday and holidays.
• Collaborate with the Director of Finance on contracts, deposits, and invoicing.
• Collect Certificates of Insurance and coordinate with insurance providers and public safety as needed.
• Confirm event logistics, including setup needs, timelines, and staffing.
• Prepare detailed logistics sheets for staff, vendors, and clients.
• Support internal program events, including holiday celebrations, family events, and special programs.
• Serve as the primary liaison for volunteers and partner organizations, connecting them to appropriate programs and staff.
• Recruit, schedule, and onboard volunteers for events, programs, and special projects.
• Perform other duties as assigned to support organizational goals.

JOB QUALIFICATIONS

• High school diploma or equivalent required; bachelor’s degree in Hospitality, Recreation, Human Services, or related field preferred.
• 1+ years of experience in event coordination, volunteer management, or program support.
• Strong organizational, interpersonal, and communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and manage time effectively in fast-paced environments.
• Creative problem-solving and ability to remain calm under pressure.
• Experience working with youth or community programs is a plus.
• Valid driver’s license and ability to pass background and drug screenings.
• Active personal auto insurance policy with at least liability coverage.
• Must have the ability to flex schedule to work events/rentals that may take place outside of regular scheduled hours, such as early mornings, nights, and/or weekends.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Ability to stand, walk, and engage in physical activity for extended periods.
• Lift and carry up to 50 lbs. and perform tasks such as bending, kneeling, and climbing stairs.
• Work both indoors and outdoors in varied environments (gyms, classrooms, event spaces, fields).
• Operate office and event equipment (computers, audiovisual systems, etc.).
• Maintain stamina and focus during long or high-energy shifts.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Our benefits include:

• Medical, Dental, and Vision Insurance – Comprehensive coverage for you and your family.
• 401(k) Retirement Plan with Employer Match – Invest in your future with company-matched contributions.
• Generous Paid Time Off (PTO) – Take the time you need to recharge and enjoy life outside of work.
• Paid Holidays – Enjoy company-observed holidays throughout the year.
• Child Care Benefit – Discount for staff who would like to enroll their children in BGCGM programming.
• Wellness and Work-Life Support – Additional resources to help you stay healthy and balanced.