Event Supervisor

Stars and Strikes Family Entertainment Center; Concord (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Free bowling, laser tag & gameplay

Monthly rewards

Company-wide contests

Health & 401k Benefits for Eligible

Paid-Time off

Job summary

Stars and Strikes Family Entertainment Center is seeking an Event Supervisor to lead event execution with guest-focused service and top-tier hospitality in a fast-paced environment.

This role coordinates, executes, and follows up on events, mentoring Hosts and ensuring high standards of guest experience at our entertainment venue.

Qualifications

• Experience in a high-volume environment.
• Proven leadership experience.
• Strong verbal and written communication skills.
• Exceptional organizational and time management skills.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be able to work weekends and holidays.

Responsibilities

• Interview, select, train, schedule, coach, and support Event and Birthday Hosts.
• Interact with parents and serve as the point of contact for all parties.
• Responsible for the successful execution of all parties and events.
• Establish rapport with meeting planners while promoting Stars and Strikes services.
• Monitor, replenish, and update marketing materials including printed and digital collateral.
• Manage an inventory of event supplies.

Skills

High-volume environment

Leadership

Verbal & written communication

Organizational & time management

Hospitality/F&B experience

Weekend/holiday availability

Job description

Event Supervisor

Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team!

They will be an inspiration that motivates and educates their team to execute events to the highest level of guest service while creating lasting memories for our guests. Our Event Manager oversees the execution of all events following Stars and Strikes’ processes and guest service standards. The ideal candidate will have a passion for hospitality and guest service. They must enjoy the fast-paced excitement that comes with coordinating, executing, and then following-up on events.

What we’re looking for:

• Experience in a high-volume environment
• Proven leadership experience
• Strong verbal and written communication skills
• Exceptional organizational and time management skills
• Experience in Hospitality and/or Food & Beverage is a plus
• Must be able to work weekends and holidays

Responsibilities:

• Interview, select, train, schedule, coach, and support Event and Birthday Hosts
• Interact with every parent and serve as the point of contact for all parties
• Responsible for the successful execution of all parties and events
• Establish rapport with meeting planners while promoting Stars and Strikes services
• Monitor, replenish, and update marketing materials this includes printed and digital collateral
• Manage an inventory of event supplies

Why join our team?

• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We are a family-owned business and consider our team members part of our family
• We encourage team members to continue their training by providing online resources
• We provide opportunities for all team members to give back to the community
• We encourage team members to have fun while they work
• We work together as a team and succeed as a team

Perks we offer:

• Free bowling, laser tag & gameplay!
• Monthly rewards
• Company-wide contests
• Health & 401k Benefits for Eligible Team Members
• Paid-Time off

Stars and Strikes is an Equal Opportunity Employer.