Event Strategy Creative Manager

Shepard Exposition Services; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Shepard Exposition Services seeks an Event Strategy Creative Manager to transform insights into creative event strategies, attendee journeys, and activation concepts for strategic accounts. You will lead experience design, collaborate across Sales, Marketing, and Sponsorship, and develop measurable concepts that elevate engagement and sponsorship value.

The role emphasizes translating audience data into compelling experiences, presenting ideation decks, and shaping research-informed strategies

Qualifications

• 3–5 years in experience design or related field.
• Ability to translate audience data into creative strategy.
• Experience contributing to RFPs or proposals.
• Strong communication and presentation skills.

Responsibilities

• Support creative strategy for strategic accounts and align concepts with client objectives.
• Translate data and insights into creative experiences and attendee journeys.
• Develop and present experience concepts using visuals and decks.
• Collaborate with production, sponsorship, and design teams to execute concepts.
• Contribute experience solutions to RFPs and proposals.
• Define success metrics and refine initiatives based on feedback.

Skills

Creative strategy

Strategic thinking

Presentation skills

Stakeholder management

Canva

Adobe Creative Suite

AI tools

Cross-functional collaboration

Education

Bachelor's degree in Experience Design, Marketing, Communications, or related field

Tools

Adobe Creative Suite

Canva

AI-powered tools

Microsoft Office

Presentation software

Job description

The Event Strategy Creative Manager transforms event insights, audience research, and client objectives into creative event strategies, experience designs, and engagement activations for Shepard's strategic accounts. This role combines strategic thinking and creative expertise to develop themes, attendee journeys, sponsorship opportunities, and experiential concepts that enhance engagement, strengthen event performance, and deliver measurable value for clients, attendees, and sponsors.

Key Contributions of the Role

Strategic Account and Creative Strategy Support - 25%

• Support creative strategy for an assigned portfolio of strategic accounts, aligning experience concepts with each client’s business objectives.
• Translate data and insights, voice-of-customer research, and success plans into creative experience with Event Strategy.
• Support client discovery sessions with Event Strategy to understand goals, audience dynamics, and desired outcomes.
• Align internal teams, such as the Sales, Account Production, Concept Design, and Marketing teams, so client objectives carry through execution.

Insight-to-Design Translation - 20%

• Analyze audience needs, market trends, survey data, and event performance metrics to identify what is and isn’t working for each event.
• Develop and design experiences that align with each client’s brand, including themes, attendee journey maps, floor plan concepts, networking ideas, activations, and technology integrations that resonate with target audiences and drive engagement.
• Shape sponsorship activations that clients can sell and sponsors can measure with Event Strategy.

Experience Design and Execution - 25%

• Develop and present experience concepts using visual storytelling, ideation decks, and concept storyboards for internal and client audiences.
• Collaborate with production, sponsorship, and Concept Design teams on approved concepts and ensure designs are carried out as intended.
• Manage experience deliverables, including concept decks, design summits, and attendee journey maps, while maintaining quality standards and meeting project deadlines.

New Business Development - 15%

• Contribute experience solutions to RFP responses, pitches, and proposals that align with client discovery findings.
• Present experience concepts, recommendations, and case studies to prospective clients.
• Build strong client relationships by demonstrating industry expertise and providing thoughtful, actionable recommendations.

Measurement, Innovation and Continuous Improvement - 15%

• Define success metrics and evaluate the effectiveness of experience design initiatives.
• Collect and synthesize attendee and exhibitor feedback with Event Strategy Insights to refine future experience.
• Stay current on event experience, engagement, and technology trends and recommend innovative solutions that enhance Shepard's offerings.
• 3-5 years in experience design, event creative, event production, event marketing, an experiential/creative agency, or related experience.
• Demonstrated ability to translate audience data and event insights into creative strategy, activations, and environments.
• Experience supporting creative or experience deliverables across multiple accounts or projects at the same time.
• Experience contributing to new business pitches, RFPs, or proposals strongly preferred.
• Creative, solution-oriented problem solver with strong strategic and analytical thinking.
• Strong organizational skills and excellent attention to detail.
• Excellent communication and interpersonal skills; dynamic presenter to audiences of all levels - internal teams, executives, and clients.
• Ability to communicate creative ideas visually; comfortable building and presenting ideation decks and concept visuals.
• Collaborative team player who thrives in a fast-paced, cross-functional environment.
• Proficiency with Canva, Adobe Creative Suite, AI-powered tools, presentation software, and Microsoft Office applications.
• Commitment to staying current on event experience, audience engagement, and industry trends.
• Bachelor's degree in Experience Design, Marketing, Communications, or related field.

Aligning With Our Values for Success

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

EOE Language

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non-disqualifying physical or mental disability, or any other non-merit factor. All employment decisions are based on business need, job requirements, individual qualifications, and merit.