Event Set-Up Supervisor - Full-Time

PCH Hotels And Resorts, Inc.; Mobile, Northern (AL, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-Term Disability

Paid holidays

PTO and Sick Leave

401k with matching

Tuition Reimbursement

Hotel and F&B discounts

Job summary

Battle House Hotel and Spa, a premier property within the Marriott family, seeks a Catering Setup Supervisor to oversee smooth catering operations and liaison between the Catering Service Manager and staff.

You will ensure clean, organized catering areas and accurate meeting room setups per BEOs, while supervising and training Catering Aides and coordinating with management to meet daily targets.

Qualifications

• Experience supervising catering staff and coordinating with the Catering Service Manager.
• Ability to review BEOs and ensure proper setup for meetings and events.
• Strong organizational skills to keep areas neat and schedule staff.
• Willingness to attend department meetings.
• Excellent communication and teamwork.

Responsibilities

• Assist the Catering Service Manager and manage duties of the Catering staff.
• Ensure proper setup and breakdown of all Catering Department events and functions.
• Keep all Catering areas neat, clean and organized.
• Supervise Catering Aides and set a positive example.
• Review BEOs every morning with the Catering Service Manager to ensure daily completion.
• Inspect meeting rooms to ensure setup matches BEO requirements.
• Oversee conduct and appearance of all Catering Aides.
• Identify and train a qualified backup Catering Aide.
• Provide on-the-job training to Catering Aides.
• Assist in inventories of equipment as necessary.
• Assist in preparing weekly schedules for Catering Aides based on projected sales.
• Suggest new products or methods to improve operations.
• Attend all department meetings.

Skills

Staff supervision

Event setup

BEO review

Train & mentor staff

Quality control

Job description

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Catering Setup Supervisor is to ensure the smooth operations of the Catering Department by acting as a liaison between the Catering Service Manager and the Catering staff. This role will ensure that all catering areas are kept clean and organized and that the setup of meeting rooms aligns with the requirements specified in the Banquet Event Orders and supervising and assigning duties to the Catering Housepersons. Regularly reviewing BEOs and coordinating with the Catering Service Manager will help ensure the successful completion of all work each day and will contribute to the overall success of the catering operations.

• Act as the assistant to the Catering Service Manager and have a complex knowledge of the Catering Service Manager's duties and assigned areas of responsibility.
• Ensure the proper setup and breakdown of all Catering Department functions including meetings, meal functions, receptions, dances, exhibits, etc.
• Keep all Catering areas neat and clean.
• Supervise and assign duties to Catering Aides under your supervision and follow up by personal example.
• Completely review all BEOs each morning with the Catering Service Manager to ensure the completion of all work each day.
• Inspect all meeting rooms to insure the proper setup is as called for on the BEO.
• Be responsible for the conduct and appearance of all Catering Aides.
• Identify, train, and have approved a qualified backup Catering Aide.
• Be responsible for on-the-job training of the Catering Aides.
• Assist in inventories of equipment as necessary.
• Assist in making a weekly schedule for the Catering Aides in accordance with projected Catering sales.
• To recommend new products or methods of operation to the Catering Service Manager.
• Attend all department meetings.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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