Event Services Supervisor

RC Hospitality Solutions and 30A Escapes LLC; Panama City Beach (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

7 paid holidays per year

40 hours PTO after 90 days

64 hours PTO at 1-year anniversary

Health, dental, vision insurance

401(k) with company matching

Job summary

RC Hospitality Solutions is seeking an Event Service Supervisor to lead banquet teams for private dinners, weddings, and corporate events. You will supervise servers, bartenders, and setup crews, ensuring flawless service and adherence to BEOs.

You’ll work closely with the culinary team to align timing, presentation, and dietary requirements, while acting as the primary on-floor liaison for hosts and guests. Opportunities for growth and great earning potential exist through our gratuity pool.

Qualifications

• 2+ years of high-volume banquet or fine-dining service with lead or supervisory capability.
• Strong communication and guest service skills under pressure.
• Ability to stand for long periods, manage movement of staff and equipment.

Responsibilities

• Lead the floor by directing banquet servers, bartenders, and setup teams through events.
• Flawlessly execute BEOs, ensuring layouts, decor, and service flow meet client expectations.
• Coordinate food timing and dietary needs with the Culinary Team.
• Serve as on-floor liaison to hosts, planners, and members for last-minute adjustments.
• Oversee equipment care and report maintenance needs.

Skills

Banquet leadership

Staff supervision

Detail-oriented

Flexibility

Job description

Lead Unforgettable Events with RC Hospitality Solutions

Are you a passionate hospitality leader with a sharp eye for detail and a drive for exceptional service? RC Hospitality Solutions is seeking an Event Service Supervisor to join our premier team. In this key leadership role, you will bring private dinners, high-profile weddings, and exclusive corporate gatherings to life—delivering top-tier experiences for our community and guests. This position offers a base rate of $16.00 per hour plus a share in our team gratuity pool, giving you great overall earning potential! We are searching for ameticulous Event Service Supervisor to supervise and manage banquet events for our company. We don't sell souvenirs; we make memories.

What You’ll Do

• Lead the Floor: Direct and inspire banquet servers, bartenders, and setup teams through every phase of an event—from room setup and pre-shift huddles to service and breakdown.
• Master the Details: Execute Banquet Event Orders (BEOs) flawlessly, ensuring room layouts, decor, and service flow align with client expectations and club standards.
• Bridge Kitchen & Guest: Partner directly with the Culinary Team to coordinate food timing, presentation, and dietary requirements.
• Engage Hosts & Guests: Act as the primary on-floor liaison for event hosts, meeting planners, and members to seamlessly handle last-minute adjustments.
• Maintain Quality & Logistics: Conduct random table checks, oversee proper equipment care (china, glass, silver), and report facility maintenance needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What You Bring

• Experience: 2+ years of high-volume banquet, catering, or fine-dining service experience, with demonstrated lead or supervisory capability.
• Leadership Style: Energetic, approachable, and proactive under pressure with clear communication skills.
• Detail-Oriented Mindset: Strong organizational skills to manage shifting priorities and simultaneous event logistics.
• Physical Readiness: Ability to stand/walk for extended shifts, lift up to 40 lbs., and maneuver equipment across event spaces.
• Flexibility: Availability to work dynamic schedules tailored to our event calendar, including evenings, weekends, and holidays.

Why Work With Us?

• Great Culture: A supportive, professional environment focused on continuous improvement and hospitality excellence.

At our company, we believe taking care of our team comes first. Our complete benefits package includes:

• Time to Recharge: Enjoy 7 paid holidays per year, plus 40 hours of PTO after 90 days and an additional 64 hours of PTO at your 1-year anniversary!
• Health & Wellness: Comprehensive medical, dental, and vision insurance to keep you and your family covered.
• Retirement Growth: 401(k) plan with company matching to help you invest in your future.

We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN!