Event Services Student Assistant

Sjsu-Student-Union; San Jose (CA); On-site; USD 25,000 - 29,000; Part time

Job summary

The Student Union, Inc. at San José State University is seeking a part-time Event Services Student Assistant to provide front-line support to staff, students and guests in a busy campus environment.

You will perform a variety of administrative duties, assist with scheduling facilities for non-academic events, and help manage event-related communications. This role requires excellent customer service, organization, and the ability to work a flexible schedule.

Qualifications

• 1 year of office experience with proven customer service.
• Current First Aid/CPR/AED certification or obtained within six months of hire.
• Must be a matriculated SJSU student enrolled at least half-time during the term.

Responsibilities

• Acts as the first point of contact for staff, students and guests in-person, by phone and email.
• Performs administrative tasks including word processing, data entry, spreadsheets and reporting.
• Schedules facilities for non-academic events with student groups and campus departments.
• Coordinates with Event Services and Operations for room set-ups, equipment and custodial needs.
• Ensures adherence to Student Union and University policies for event scheduling.
• Assists with mail distribution, supply orders and form preparation.
• Assists with intake of money for facility use, rentals and events as needed.

Skills

Customer service

Data entry

Organization

Multitasking

Deadline oriented

Education

First Aid/CPR/AED certification

Tools

Google Suite

Microsoft Office

Job description

Event Services Student Assistant

Application Deadline: 27 September 2026

Department: Event Services

Employment Type: Part Time

Location: Diaz Compean Student Union

Compensation: $18.50 - $21.25 / hour

Description

Position Overview

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center (PCUEC), and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary

Essential Functions and Tasks

• Serves as the first point of contact; answers questions, provides directions and assists staff, students and guests in-person, by phone and email in a positive and supportive manner.
• Performs administrative duties, word processing, data entry, spreadsheets, compile reports, general office tasks, and small project work.
• Works with student groups, campus departments, faculty, staff, and off-campus organizations in scheduling facilities for non-academic events.
• Communicates with Event Services and Operations Staff as needed for room set‑ups, equipment, and custodial needs.
• Responsible for enforcing Student Union and University policies and procedures as they relate to the scheduling of non-academic events.
• Assists professional staff with administrative tasks such as mail distribution, supply orders, preparing of forms, etc.
• Assist with intake of money for facility use, rentals, and events as needed.

Qualifications

Minimum Qualifications

• Must have 1 year previous experience in an office setting with proven customer service experience required.
• Current First Aid/CPR/AED certification, American Red Cross preferred or obtained within six months of hire date. Online certifications will not be accepted.
• Must be a matriculated SJSU student and continuously enrolled at least half-time* during the academic term.
  • *Half-time is defined as follows: Enrollment Status Half-time Units Undergraduate and Post baccalaureate Students 6.0-8.0 hours/semester

Knowledge, Skills, and Abilities (KSAs)

• Previous experience in an office environment with administrative duties, excellent data entry skills, ability to organized, manage multi-tasks, and meet agreed-upon deadlines.
• Knowledge of program policies and procedures and ability to manage situations which require resolution and problem solving.
• Ability to collaborate with other departments on multiple projects while staying focused and on task
• Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.).

Work Requirements

Physical Demands and Work Environment

The position works in a wide variety of environments including both a typical office as well as indoor facility in a program-oriented environment.

• The physical demands of this position are described below:
  • Sitting, walking, twisting, bending, climbing, pulling, pushing, squatting, crawling, kneeling, balancing, reaching, and coordination (eye, hand, foot).
  • Fall (Slip, Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
  • Lifting and Carrying, often 10-25lbs, frequently 26-50lbs, occasionally 50-75 lbs
  • Hearing and speaking to exchange information in person or on the telephone.
  • Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator.
• In general, the position works a schedule based on business needs 9 a.m. - 5 p.m., Monday - Friday, occasionally works evenings, weekends, and holidays as required.
  • When school is in session - may work up to, but not in excess of 20 hours per week (among all concurrent positions).
  • When classes are not in session (i.e. summer break) may work up to, but not in excess of 40 hours per week.
• This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.

Employment Information & Policies

Benefits

This position is employed through the Student Union at San Jose State University which offers employees to receive 40 hours of sick pay during the calendar year.

Equal Opportunity/Affirmative Action

The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, pregnancy, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination, and the affirmative recruitment of a diverse, multi-racial community of students, faculty and staff.

Background Check and Fingerprinting

Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed. In some cases, the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background.

California State University (CSU) Learning and Development

Within the first month, all employees are required to complete the following compliance online training session through CSU Learn, the University’s employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from [e-mail]

1. CSU – Injury and Illness Prevention Program
2. CSU – Preventing Discrimination and Harassment for Non-Supervisors
3. CSU – Sexual Misconduct Prevention Program (Title IX) – required within the first 6 months of hire
4. Data Security and FERPA

California Child Abuse and Neglect Reporting Act

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.