Event Sales Manager - Tysons, VA

Fogo de Chao Churrascaria (Oklahoma City); Tysons (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Fogo de Chão is seeking a dynamic sales professional to grow group event bookings. You will prospect businesses, manage all group inquiries, and maintain CRM records (Tripleseat, OpenTable).

The role requires coordinating with the General Manager to plan and execute local marketing initiatives and drive revenue through profitable bookings. The ideal candidate will excel in relationship-building, forecast accurately, and represent the brand at networking events to foster partnerships with

Qualifications

• Experience in group event sales.
• Experience growing sales through targeted businesses, organizations, and event planners.

Responsibilities

• Grow and cultivate sales through active prospecting of targeted businesses, organizations, associations, and event planners for groups of 15+.
• Enter prospects, contacts, accounts, and booking information in the CRM (Tripleseat) and OpenTable for bookings >15.
• Maintain weekly updates on current leads and convert them to bookings and contacts.
• Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
• Develop quarterly sales plans and maintain relationships with the restaurant.
• Full cycle sales management with proper accounting procedures.
• Forecast three months in advance.
• Source, plan, and execute local store marketing activities to drive traffic.

Skills

Tripleseat CRM

OpenTable

Prospecting

Event coordination

Sales forecasting

Networking events

Customer service

Tools

Tripleseat

OpenTable

Job description

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to feed a Purposeful Future - starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you!) are more than just words; they're how we do things every day.

Essential Duties and Responsibilities

• Responsible for assigned home restaurant
• Other duties may be assigned.
• Grow and cultivate sales through active prospecting of targeted businesses, organizations, associations, and event planners for groups of 15 or more.
• Enter all prospects, contacts, accounts, and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
• Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
• Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
• Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings. Update documents and inform Operations of the changes.
• Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant.
• Full cycle sales management, including following proper accounting procedures.
• Understand and be able to speak to the business on a weekly basis and be able to forecast three months in advance.
• Attend and participate in all company-related trainings; weekly, quarterly, and annual meetings.
• Strategize with the General Manager and restaurant to: Source, plan, and execute local store marketing activities. Create profitable bookings utilizing the yield and all other tools provided to make aligned business decisions. Drive overall traffic.
• Attend networking events and other public events as a brand ambassador and foster relationships with individuals and corporations to drive sales and increase revenue.
• Maintains company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and all other business courtesies.
• Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
• Availability to host in-store Fogo marketing events
• Ability to work Live Chat 3-4 times a month.
• Ability to be on-site at the home restaurant a minimum of 5 days a week and able to work the necessary hours to perform all duties and responsibilities in a timely manner.
• Other duties and responsibilities as assigned by GM, AD/AM, and DOS.

Additional Responsibilities

• Subject matter expert, embodying Fogo's Mission, Vision, and Values and following the company's sales processes with: Sharing best sales practices. Sales prospecting techniques. All other aspects of the sales position that drive revenue.
• Responsible for: Partnering with the sales Managers on all buyouts and full-service off-premise proposals to ensure 5-Star Experience and fiscal responsibility. Training new sales managers to ensure successful onboarding and ability to execute and perform in the sales manager role. Coverage for restaurants during vacations and/or gaps between Sales Managers. Training and coverage are coordinated and approved through the Directors of Sales.

Competencies

• Decisive Judgment - Make good decisions in a timely and confident manner.
• Motivating Others - Inspire and motivate others to accomplish organizational goals and objectives.
• Planning & Organizing - Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
• Relationship Management - Develop and maintain positive relationships with all departments within the organization.
• Driving for Results - Challenge and push yourself to excel and achieve company goals.
• Customer Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
• Resilience - Effectively deal with work related problems, pressure, and stress in a professional and positive manner.
• Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
• Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
• Business Acumen - Under