Event Sales Coordinator - Aria

Hargrove, Inc.; Las Vegas (NV); On-site; USD 28,000 - 37,000; Full time

Job summary

Encore is seeking a Sales Coordinator to assist the Event Technology team in selling equipment and services for events of all sizes, with emphasis on smaller revenue brackets under $5K. You will complete sales orders and provide administration support including opportunity management and customer follow-up.

The role reports to the Regional Sales Director, Customer Support, and requires strong communication skills, technical aptitude, and the ability to work across channels to deliver exceptional

Qualifications

• Minimum of a High School diploma; BS/BA preferred or 1+ years of sales/event experience.
• Experience in technology, sales, hospitality, or event planning is a plus.
• Strong written and oral communication to close business via phone/email.
• Proactive, punctual, and results oriented in a fast-paced environment

Responsibilities

• Assist Event Technology team by selling equipment and services for events.
• Process sales orders, manage opportunities, and perform follow-up with customers.
• Use Encore tools and CRM to respond promptly and keep data up to date.
• Support venue leadership with information exchange and coordination.
• Handle customer requests via phone, chat, email, and other channels.
• Direct qualified leads to EventNow as a buying channel; close deals while maximizing revenue.

Skills

Communication skills

Technical aptitude

Sales experience

Timely responsiveness

Multi-channel support

Education

High School diploma; BS/BA preferred

Tools

CRM systems

Job description

• Pay or shift range: $20.65 USD to $26.84 USD

  The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

• Full-Time
• Requisition #: TEMPL045932

Description

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support including order entry, opportunity management, and customer follow-up. This position reports to the Regional Sales Director, Customer Support.

Key Job Responsibilities

Sales Support and Coordination

• Lead import/distribution for Venue complexes researching as needed to determine correct ownership of Lead.
• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
• Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
• Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

Job Qualifications

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience.
• Prior technology, sales, hospitality, or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and oral communication skills needed to effectively solicit and close business via phone/email.
• Exceeds Customer Expectations
• Results Oriented
• Expeditious and Punctual

Work is performed in a centralized sales support environment within an office setting. The working conditions will vary between moderately quiet to noisy volumes. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.