Event Productions Host (Part-time Seasonal)

ZooTampa; Tampa (FL); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Discounted gym membership

Free membership to the Zoo, MOSI, Glazer Children’s Museum, and the Florida Aquarium

Free or discounted admission to many attractions in Florida

Job summary

ZooTampa is seeking part-time seasonal Event Production Hosts to support the operation of guest attractions during events like Creatures of the Night and Christmas in the Wild. The role requires delivering exceptional service while following safety protocols and ensuring guest satisfaction.

Candidates should have a high school diploma, and customer service experience is preferred. Flexibility and teamwork are key to thrive in this fast-paced environment.

Qualifications

• Customer service experience preferred.
• Experience in hospitality or attractions is desirable.
• Ability to work in extreme weather conditions.

Responsibilities

• Operate assigned event attractions safely.
• Provide exceptional customer service to guests.
• Assist with cleaning and maintaining attraction areas.

Skills

Customer service experience

Ability to work independently and in a team

Flexibility in a fast-paced environment

Education

High School diploma or equivalent

Job description

Position: Event Productions Host (Part-time Seasonal)

Location: Tampa, FL

Job Id: 2601

# of Openings: 8

Event Production Host – Seasonal Part-Time

Position Summary

Join our Events team and help bring to life ZooTampa’s award-winning seasonal celebrations like Creatures of the Night and Christmas in the Wild! We are seeking Event Production Hosts to support the safe and efficient operation of guest attractions while delivering exceptional service in a fast-paced, immersive environment.

Essential Functions

• Responsible for the attentive and safe operation of assigned event attractions in compliance with established safety protocols.
• Delivers exceptional customer service to guests, including when enforcing policies and procedures related to guest and employee safety.
• Assists with the set-up and strike of attraction queue lines, maintains cleanliness of the queue lines and assigned attractions, and helps guests with entering and exiting attractions.
• Communicates promptly with upper management when issues or conflicts arise to ensure timely resolution.
• Other duties as assigned, needed or requested.

Qualifications and Experience

• High School diploma or equivalent required, but a comparable amount of training and experience may be substituted for the minimum educational requirements.
• Customer service experience preferred.
• Experience in hospitality, attractions and/or theatre is preferred.
• Ability to work independently and as part of a hands‑on team.
• Must be flexible and have the ability to multi‑task in a fast‑paced environment while maintaining a positive attitude with guests and employees.

Required Availability

• Must be available on the following orientation, training, and rehearsal dates:
  • ZooTampa New Hire Orientation: September 9th 4:30PM-8:30PM – Alternative orientations are only available on select Tuesday and Wednesday mornings.
  • Creatures of the Night training: September 18th 5:00PM-7:00PM
  • Christmas in the Wild training: November 13th 5:00PM-6:00PM
• Must be available to work 3:00PM-10:30PM for all the following Creatures of the Night event nights:
  • September: 25th, 26th
  • October: 2nd, 3rd, 9th, 10th, 11th, 16th, 17th, 18th, 23rd, 24th, 25th, 30th, 31st
• If interested in Christmas in the Wild, must be available to work 3:00PM-10:30PM for all the following event nights:
  • November: 27th, 28th
  • December: 4th, 5th, 6th, 11th, 12th, 13th, 18th, 19th, 20th, 21st, 22nd, 23rd, 26th, 27th, 28th, 29th, 30th
• Any exceptions to the scheduling requirements listed above must be discussed with and approved by Event Productions management prior to accepting an offer of employment.

Other Requirements

• Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
• Ability to work in extreme weather conditions typical to west central Florida (i.e., heat, rain, or cold).
• Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
• Must be able to work in a variety of physical positions, including sitting, bending, standing, and walking.
• Must be able to lift up to 50 pounds.

Our Perks at ZooTampa

• Employee Assistance Program
• Discounted gym membership
• Free membership to the Zoo, MOSI, Glazer Children’s Museum, and the Florida Aquarium
• Free or discounted admission to many attractions in Florida

  Equal Opportunity Employer & Drug-Free Workplace