Event Producer, Event Productions, Event Productions

Amazon Inc.; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon in Seattle, WA seeks an AMER Event Productions Event Producer to lead customer-centric event production across on-campus and off-campus locations. You will manage planning, show calling, on-site operations, and post-production requirements with a focus on exceptional service.

You will coordinate cross-team resources, travel up to 35%, and ensure seamless execution of requests from customers while maintaining strong relationships with internal partners and vendors.

Qualifications

• 3+ years of program or project management experience.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Lead planning meetings with customers and team to confirm final event details.
• Act as dedicated onsite point of contact for customers and organizers.
• Lead event day show flow and producer show caller responsibilities.
• Coordinate travel arrangements, schedules, and expenses.

Skills

Program management

Process improvement

Job description

Description

The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of events, across both on campus and off campus locations. They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.

The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of events, across both on campus and off campus locations. They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.

Pre-event Production

• Leads Planning Meetings with customers and team to confirm final event details


• Provides production guidance to customers and team


• Leads scheduling of production resources, services, and any post-production requests


• Work on behalf of the customer to facilitate:


• Third party labor requests and equipment rentals

• Communication with facility partners; Security, Housekeeping, Catering, etc.


• Partner with internal team to ensure charge back


• Event show flow preparation and distribution to internal teams


• Manages any necessary technical testing or technical rehearsals


• Able to support media playback and presentation methods


• Clearly communicates with all team members and stakeholders


• Coordinates personal travel arrangements, schedules, and expenses

Production

• Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors


• Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team


• Provides direction of relevant facility operations


• Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out


• Partner with the Systems Engineer to manage technical needs


• Dynamically flex to customer needs and complications, escalates appropriately

Post-event Production

• Oversee and manage proper strike of event venue


• Manages post-event reporting


• Manages post-event customer needs and meetings


• Manages post-event expenditures


• Provides key metrics and data to team and management

Key job responsibilities

Point of contact for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor

• Available for customer meetings, onsite for set days, rehearsals, event day(s), through strike and load out operations


• Manages meetings effectively; provides supporting documentation and aligns stakeholders


• Maintains multiple operations calendars and databases


• Improves efficiencies, and works to optimize standard processes


• Coordinates and improves project-related data and reporting


• Able to identify blockers, troubleshoot effectively, and facilitate progress


• Seeks opportunities to help others improve skillsets and knowledge base


• Manage Team Goals, and programmatic initiatives, with increased ambiguity


• Ability for up to 35% travel

A day in the life

Pre-Event Discovery & Planning

• Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team


• Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision


• Manages multiple scheduling and operational calendars, to ensure planning efforts


• Manages and maintains prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event

Basic Qualifications

• 3+ years of program or project management experience


• 3+ years of defining and implementing process improvement initiatives using data and metrics experience


• Experience using data and metrics to determine and drive improvements


• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience


• 3+ years of driving process improvements experience


• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization


• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company

- Amazon.com Services LLC

Job ID: A10406125