Event Operations Supervisor

capital; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Capital University seeks an Events Operations Supervisor to coordinate and execute all event equipment and resources, supporting the Director on large-scale events. The role emphasizes efficient scheduling, high-quality service, and smooth operations for internal and external events.

Responsibilities include staffing, AV coordination with IT, coordinating rentals, and maintaining guest relations, with flexibility for early morning, evening, and weekend hours.

Qualifications

• High school diploma or equivalent with 1+ year related experience and/or training
• Supervisory/management experience of at least 10 months required
• Advanced knowledge of conferences and special events preferred
• Proficient knowledge of audio-visual concepts preferred
• Motor vehicle license required
• Able to work collaboratively, with attention to detail and initiative
• Ability to manage multiple priorities under tight deadlines and to work non-traditional hours

Responsibilities

• Coordinate daily, weekly, and monthly setup and tear down schedules for staff
• Supervise full-time, part-time, and student staff
• Interview, hire, and train student staff for evenings/weekends
• Coordinate event housekeeping needs with housekeeping services
• Coordinate AV needs with IT department
• Oversee delivery and setup of rental items for events
• Provide outstanding customer service and guest relations
• Learn and use 25Live reporting for reports
• Review monthly inventory

Skills

Team leadership

Customer service

Communication

Event coordination

Scheduling

Flexibility

Education

High school diploma or equivalent

Tools

25live

Job description

The Events Operations Supervisor is responsible for logistical coordination and execution of all assigned equipment and resources for both internal and external events and to support the Director in large-scale or high-profile events as requested. The Events Operations Supervisor's focus is to consistently deliver efficient and well-coordinated scheduling of event resources and equipment, high quality customer service, and to support the department in achieving its goals for effective and efficient operations.

Responsibilities:

• Coordinates daily, weekly, and monthly setup and tear down schedules for self and operational staff.
• Supervises full time and part time operations staff and student operations staff.
• Interview, hire, and train student staff to assist with evening and weekend events.
• Works closely with housekeeping services to ensure correct communication prior to events on event housekeeping needs.
• Coordinates audio visual needs with the Information Technology department.
• Oversees delivery and set up of all rental items for special events or meetings.
• Demonstrate a strong focus on guest satisfaction & relations and provide outstanding customer service.
• Become a super user of 25live – learn in-depth reporting and how to create specific reports for your needs.
• Reviewing monthly inventory.

Qualifications:

• High school diploma or equivalent is required and at least one year of related experience and/or training; Or equivalent combination of education and experience.
• Supervisory or Management experience of at least 10 months is required.
• Advanced knowledge of conferences and special events preferred.
• Proficient knowledge of audio-visual concepts preferred.
• Motor vehicle license required.
• Ability to work closely and professionally with others as part of a team, be flexible, pay attention to detail, work without supervision and demonstrate considerable initiative, communicate professionally both verbally and written means.
• Works well others from diverse backgrounds.
• Ability to manage multiple priorities under tight deadlines, establish departmental goals and priorities, perform advanced supervisory responsibilities, and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.
• Must be available to answer and respond to calls outside of business hours, as notified by supervisor.
• Many events require early morning, evening, and weekend hours.

Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship.

For more information on Capital University, visit our website at www.capital.edu.

Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking.

Capital University is an equal opportunity employer. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.