Event Operations Manager, Shared Services

Honeywell Technologies; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

employer subsidized Medical, Dental, V

Life Insurance

401(k) match

Flexible Spending Accounts

Health Savings Accounts

EAP

Educational Assistance

Parental Leave

Paid Time Off

12 Paid Holidays

Job summary

Honeywell Technologies is seeking an Event Operations Manager to build and scale the Event Shared Services organization. The role reports to the Sr.

Director of Event Shared Services and offers a hybrid work schedule from Charlotte, NC, or Atlanta, GA. The ideal candidate has 5+ years in event operations or program management, with strong cross-functional collaboration and governance experience, plus proficiency in event tools like Cvent.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Event Management, or related field.
• 5+ years of experience in event operations or program management.
• Experience supporting enterprise-scale event programs and cross-functional groups.
• Ability to build operational processes and governance models.
• Strong project management and organizational skills with attention to detail.
• Travel 15-25%.

Responsibilities

• Design, implement, and improve centralized Event Shared Services processes.
• Establish event intake, prioritization, and governance frameworks.
• Develop SOPs, templates, and workflows for event execution.
• Own and optimize event operations tools and dashboards.
• Produce executive-level reporting and KPIs.
• Support budget planning and vendor onboarding.

Skills

Event operations

Program management

Stakeholder engagement

Cross-functional collaboration

Analytics & reporting

Education

Bachelor's degree

Tools

Cvent

Job description

The Event Operations Manager will play a critical role in building, operationalizing, and scaling the Event Shared Services organization. This individual will serve as the operational backbone of the events function, driving consistent processes, governance, planning frameworks, tools, reporting, and execution standards across multiple Strategic Business Groups (SBGs).

You will report directly to our Sr. Director of Event Shared Services and work out of our Charlotte, NC global headquarters or our Building Automation headquarters in Atlanta, GA on a hybrid work schedule.

The ideal candidate is a highly organized operations professional with a strong background in event management, program operations, and cross-functional stakeholder engagement. They will partner closely with regional and SBG event leaders, marketing leaders, business group stakeholders, finance, procurement, legal, communications, and external agencies to ensure events are delivered efficiently, consistently, and at scale.

KEY RESPONSIBILITIES

Shared Services Operations & Governance

• Design, implement, and continuously improve operational processes that enable a centralized Event Shared Services model.
• Establish and maintain event intake, prioritization, resource allocation, and governance frameworks.
• Develop standardized operating procedures, templates, playbooks, and workflows that support event execution across all SBGs.
• Ensure consistent adoption of event management standards, policies, and best practices.
• Drive process optimization initiatives that improve scale, efficiency, and stakeholder satisfaction.

Cross-Functional Partnership

• Act as a primary operational liaison between the Event Shared Services team and Strategic Business Groups (SBGs).
• Collaborate with marketing, sales, customer success, executive engagement, communications, finance, procurement, and legal teams to support event delivery.
• Align stakeholder expectations, timelines, deliverables, and resource requirements across multiple concurrent programs.
• Facilitate regular business reviews and planning sessions to assess priorities and operational readiness.

Program & Portfolio Management

• Develop and maintain integrated project plans, milestones, dependencies, risk logs, and execution timelines.
• Create mechanisms for tracking event demand, capacity planning, and resource utilization.
• Monitor event lifecycle performance from intake through post-event reporting.

Systems, Tools & Reporting

• Own and optimize event operations tools, platforms, and workflows.
• Partner with technology and data teams to improve event management systems and integrations.
• Develop dashboards, KPIs, and reporting frameworks to measure event performance, operational efficiency, and business impact.
• Produce executive-level reporting and recommendations based on insights and trends.

Budget & Vendor Operations

• Support budget planning, forecasting, purchase order tracking, and financial reconciliation processes.
• Coordinate vendor onboarding, contract management, and procurement workflows.
• Partner with finance and procurement teams to ensure compliance with organizational requirements.

Continuous Improvement

• Identify opportunities to streamline operations, reduce manual effort, and improve service delivery.
• Lead post-event retrospectives and operational reviews to capture lessons learned and drive improvements.
• Champion a culture of operational excellence, accountability, and customer-centric service.

In the first 12 months, the Event Operations Manager will be expected to:

• Establish scalable operational frameworks supporting all SBG event requests.
• Improve planning consistency and stakeholder satisfaction across the event portfolio.
• Increase visibility into event demand, resource allocation, and performance metrics.
• Reduce operational inefficiencies through standardized processes and automation.
• Enable the Event Shared Services organization to operate as a trusted, scalable center of excellence for event delivery across the business.

YOU MUST HAVE

• Bachelor's degree in Business, Marketing, Communications, Event Management, or related field.
• 5+ years of experience in event operations, program management, marketing operations, or related disciplines.
• Experience supporting enterprise-scale event programs and cross-functional stakeholder groups.
• Demonstrated ability to build and implement operational processes and governance models.
• Strong project management and organizational skills with exceptional attention to detail.
• Experience managing multiple complex initiatives simultaneously.
• Proficiency with event management, project management, and collaboration tools (e.g., Cvent).
• Strong analytical and reporting capabilities.
• Travel between 15-25%, depending on event portfolio and business requirements.

WE VALUE

• Experience working within a shared services or centralized operations model.
• Background supporting executive events, customer engagement programs, or field marketing organizations.
• Knowledge of budget management, procurement, and vendor governance processes.

BENEFITS OF WORKING FOR HONEYWELL

• employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more ( https://benefits.honeywell.com/ )

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy. Learn more ( https://www.honeywell.com/us/en )

THE BUSINESS UNIT

The Corporate Strategic Business Group (CORP SBG) at Honeywell is a division focused on corporate-level functions and initiatives that support the overall operations and strategy of the company. It is responsible for overseeing areas such as finance, legal, human resources, communications, and corporate governance, working closely with other business units and SBGs to ensure alignment and coordination across the organization. The CORP SBG plays a crucial role in the overall strategic direction and management of Honeywell's corporate functions and operations, supporting the company's business objectives.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more ( https://www.honeywell.com/us/en/company/inclusion-and-engagement )

The application period for the job is estimated to be 40 days from the job posting date. However, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date; 11/2/2026 .

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.