Event Manager - Hilton New Orleans Riverside

Hilton; New Orleans (LA); On-site; USD 30,000 - 52,000; Part time

Benefits offered by this job

Complimentary parking

Free meal per shift

Job summary

Hilton New Orleans Riverside is seeking an Event Manager to partner with clients in planning and detailing events, ensuring flawless execution and an exceptional guest experience from start to finish.

You will oversee event documentation, coordinate seamless transitions from Sales to service, and serve as the primary on-site contact to deliver memorable experiences that brighten each guest's stay.

Qualifications

• Experience planning and executing complex events from start to finish.
• Ability to maintain client relationships and manage expectations throughout the event lifecycle.
• Strong focus on driving revenue through upsell opportunities during events.

Responsibilities

• Execute high-quality events and ensure flawless execution as primary client contact on property.
• Identify upsell opportunities to increase contract value and guest satisfaction.
• Build and maintain relationships with clients throughout the event lifecycle to drive repeat business.
• Guide team performance by communicating requirements and coaching for high-level service.
• Participate in client site visits and pre-event meetings to shape event solutions.

Skills

Event management

Client relations

Upsell opportunities

Team leadership

Job description

Job Description

The beautiful Hilton New Orleans Riverside, the largest corporate-managed Hilton hotel in New Orleans, is seeking an Event Manager to join its team following a recent promotion. This is an excellent opportunity to partner directly with clients in planning and detailing their events, ensuring flawless execution and delivering an exceptional guest experience from start to finish.

Compensation

Hourly position with the opportunity to earn quarterly incentives.

On‑Site Benefits

Complimentary parking and one complimentary meal provided per shift.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Event Manager, you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Execute high-quality events: Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Maximize revenue opportunities: Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience
• Build client relationships: Establish and maintain strong communication with clients throughout the event lifecycle to manage expectations, ensure satisfaction, and drive repeat business
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service
• Support the sales process: Participate in client site visits and pre-event meetings; demonstrate product knowledge and assist in shaping event solutions that align with client needs
• Solve problems in real time: Apply sound judgment to resolve guest concerns, negotiate service adjustments, and address issues calmly and efficiently under pressure

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.