Event Manager

Salesforce, Inc.; New York (NY); Hybride; USD 141 000 - 194 000; Plein temps

Avantages offerts par ce poste

Office Flex schedule

Remote work 2 days/week

Résumé du poste

Salesforce, Inc. is seeking a detail-oriented Event Manager to join our Solutions Marketing Events team, focusing on Customer Success and Professional Services.

You will plan and execute high-impact events, handling pre-event communications, logistics, and post-event reporting with precision. Collaborate with Sales, Customer Success, and Operations; lead World Tour presence for CS and PS; leverage AI tools to scale communications and deliver actionable insights.

Qualifications

• 3–5 years in event marketing or operations with a track record of using AI tools to streamline workflows.
• Proficiency in Salesforce and Google Sheets for data analysis and reporting.
• Ability to create executive-ready presentations using AI-enhanced visuals.

Responsabilités

• Lead the World Tour presence for Customer Success and Professional Services with pre-event logistics, content ops, and post-event reporting.
• Partner with the Innovation Center to lead meeting strategy for CS and PS leaders and prepare executives for events.
• Staff in-person events, manage registrations, onsite vendors, and venue setup/teardown; build and maintain performance reports.

Connaissances

Event marketing

AI tooling

Data analysis

Communication

Outils

Salesforce

Google Sheets

Google Slides

Description du poste

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a detail-oriented and analytically minded Event Manager to join our Solutions Marketing Events team, focused on the Customer Success and Professional Services businesses. In this role, you'll play a key part in planning and executing high-impact strategic events, ensuring every detail is managed with precision - from pre-event communications and logistics to post-event reporting and impact analysis. You will use AI tools to drive scale and automation.

If you're an AI-first problem solver who pairs operational excellence with data-driven insights to elevate events, this role is for you.

You'll work closely with Sales, Customer Success, Professional Services, and Strategic Events to ensure that Salesforce events are best in class.

Key Responsibilities

• Lead the World Tour presence for Customer Success and Professional Services businesses, including pre-event logistics and communications, content operations, leader integration into customer meetings and programs, and post-event impact reporting.
• Partner with the Salesforce Innovation Center team to lead the meeting strategy for Customer Success and Professional Services leaders. Maintain discussion leader rosters, track meeting performance, and prepare executive stakeholders for speaking engagements, customer meetings, and hosting duties.
• Staff in-person events and perform tasks such as event attendee registration and check-in, staffer coordination, management of onsite vendors, and venue setup and teardown
• Build and maintain event performance reports using Salesforce, delivering actionable insights to stakeholders
• Provide timely post-event analysis, highlighting performance against KPIs, documenting best practices, and opportunities to improve.
• Determine high-value account selection criteria and manage communication with business stakeholders while designing the rule-based validation and automated nomination tracking.
• Partner cross-functionally with Marketing, Sales, and Operations teams to ensure seamless event delivery.
• Maintain meticulous documentation and project timelines to keep all workstreams on track.
• Support centralized tools and systems for event planning, communication, and reporting.
• Provide responsive, high-touch support to attendees during in-person events, ensuring a seamless experience and quickly resolving on-site issues.
• Leverage AI tools to write impactful communications.

Requirements

• Experience: 3-5 years in event marketing or operations, with a proven track record of integrating AI tools to streamline workflows.
• Data & Analytics: Proficiency in Salesforce and Google Sheets (formulas/pivots), including experience using AI-driven data analysis to identify trends or automate reporting.
• Visual Storytelling: Expertise in Google Slides; ability to use generative AI tools to enhance visual assets and translate complex data to executive-ready presentations.
• Operational Efficiency: An AI-first mindset with the ability to identify and implement automations for repetitive tasks.
• Communication: Excellent written and verbal skills, with experience using AI Tools to draft, refine, and scale personalized communications.
• Mindset: A clear, confident communicator with a customer-first mindset, a bias toward action, and a natural curiosity for emerging tech.

Preferred Qualifications

• Experience supporting large-scale corporate or B2B events
• Familiarity with event management platforms (e.g., Cvent, Splash, or similar)
• Experience working in a matrixed, fast-paced corporate environment

Work Location | Travel

This role follows an Office Flex schedule. You will be based in a Salesforce office, working in person 3 days per week, with the flexibility to work remotely on the remaining 2 days. This role requires the ability to travel up to 20% of the time to support on-site event execution and team meetings.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.