Event Manager

Lehigh-Country-Club; Allentown (Lehigh County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employer-paid Life Insurance

401(k) Retirement Plan with Company Pf

Job summary

Lehigh Country Club is seeking an experienced Event Manager to oversee private events, member functions, and club-sponsored activities. This role leads banquet staff and collaborates with the Director of Clubhouse Operations, Executive Chef, and F&B team to deliver memorable experiences for members and guests.

You will drive sales, manage budgets, coordinate reservations and floor plans, prepare contracts and BEOs, and ensure accurate billing.

Qualifications

• Minimum of three (3) years of banquet, event management, hospitality, or related experience.
• Proven ability to coordinate multiple events with high attention to detail.
• Strong leadership, organizational, and communication skills.

Responsibilities

• Drive ongoing sales for private events and club functions by promoting amenities and services.
• Coordinate and confirm private room reservations for member and club functions.
• Prepare contracts, event documentation, floor plans, and BEOs for all events.
• Collaborate with F&B, Culinary, Housekeeping, and other departments to ensure successful execution.
• Communicate event details, updates, and changes, including revised guest counts, promptly.
• Oversee event setup, service, and breakdown to meet club standards.
• Maintain accurate billing for food, beverage, and event-related services.
• Maintain organized event records to support future planning.

Skills

Leadership

Organizational skills

Communication skills

Customer service

Tools

POS systems

Banquet management software

Event planning tools

Job description

Position Summary

Lehigh Country Club is seeking an experienced and service-driven Event Manager to oversee the planning, coordination, and execution of private events, member functions, and club-sponsored events. This hands-on management position is responsible for leading banquet and event staff while ensuring exceptional service and flawless event execution.

The Event Manager serves as the primary point of contact for event planning, from initial reservations and menu selection through setup, service, billing, and post-event review. The successful candidate will work closely with the Director of Clubhouse Operations, General Manager, Executive Chef, and Food & Beverage team to deliver memorable experiences for members and guests while supporting the club's financial and operational goals.

Essential Responsibilities

• Drive ongoing sales efforts for private events and club functions by promoting the club's amenities, services, and event offerings to members.
• Develop and manage the annual private events budget, monitoring performance and profitability throughout the year.
• Coordinate and confirm private room reservations for member and club functions.
• Prepare contracts, event documentation, floor plans, and Banquet Event Orders (BEOs) for all events.
• Collaborate with Food & Beverage, Culinary, Housekeeping, and other departments to ensure successful event execution.
• Communicate all event details, updates, and changes, including revised guest counts, in a timely and accurate manner.
• Oversee event setup, service, and breakdown to ensure club standards are consistently met.
• Ensure accurate billing and charging for food, beverage, and event-related services.
• Maintain organized records of events, including menus, floor plans, attendance, and event notes to support future planning and continuous improvement.
• Coordinate additional event services when requested, including valet service, coat check attendants, and entertainment.
• Lead, train, coach, and develop banquet and event staff to deliver exceptional service.
• Maintain proficiency with the Club's point-of-sale and banquet management systems.
• Work closely with the Food & Beverage team and Executive Chef to coordinate staffing, scheduling, and event logistics.
• Foster a positive and professional culture as a member of the Lehigh Country Club management team.
• Perform other duties as assigned by the General Manager or Director of Clubhouse Operations.

Requirements

Qualifications

• Minimum of three (3) years of banquet, event management, hospitality, or related experience.
• Proven experience coordinating multiple events while maintaining exceptional attention to detail.
• Strong leadership, organizational, and communication skills.
• Ability to work effectively with members, guests, and employees in a professional and positive manner.
• Experience with point-of-sale systems, banquet management software, and event planning tools preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business demands require.

What We Offer

Lehigh Country Club offers a competitive compensation and benefits package, including:

• Competitive salary commensurate with experience
• Health Insurance
• Short-Term and Long-Term Disability Insurance
• Employer-paid Life Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Vacation and Sick Time
• Employee Meals
• Employee Recognition Programs
• Professional and supportive work environment
• Opportunity to work at one of the region's premier private clubs

Desired Competencies

• Leadership and team development
• Customer service excellence
• Collaboration and relationship building
• Strong organizational and planning skills
• Flexibility and adaptability
• Problem-solving and decision-making
• Ability to maintain composure in a fast-paced environment
• Commitment to quality and attention to detail

Supervisory Responsibilities

• Supervise banquet and event staff.
• Train, coach, and develop team members to ensure consistent service standards and successful event execution.

Physical Requirements

• Ability to stand and walk for extended periods.
• Occasionally lift, carry, push, or pull up to 50 pounds.
• Frequent bending, kneeling, reaching, and stooping.
• Ability to follow written and verbal instructions and maintain attention to detail in a busy hospitality environment.

Work Environment

This position operates in a hospitality environment including banquet facilities, dining rooms, bars, and event spaces. Exposure to common hospitality-related hazards such as slips, trips, and cuts may occur.

Schedule

This is a full-time management position requiring a minimum of 40 hours per week. Schedule flexibility is essential and will vary based on event schedules, member needs, and club operations, including evenings, weekends, and holidays.

About Lehigh Country Club

Lehigh Country Club is a premier private club dedicated to providing exceptional service, outstanding dining, and memorable experiences for our members and guests. We take pride in fostering a culture of teamwork, hospitality, and excellence.