Event Guest Services Specialist (Training & Growth)

BEST Crowd Management; Barneveld (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

BEST Crowd Management invites applicants to join our team to provide welcoming, professional guest services at UW–Madison events. You will greet and guide guests, scan tickets, and monitor entry points while adhering to safety procedures.

Clear communication with visitors and teammates is essential, and you will report concerns to supervisors. Training in guest services and event safety is provided to help you grow within the GardaWorld network.

Qualifications

• Provide friendly guest assistance at events.
• Greet and guide guests at games, concerts, and campus events.
• Demonstrate clear communication with visitors and teammates.
• Support crowd flow and report concerns to supervisors.

Responsibilities

• Greet and guide guests at games, concerts, and campus events.
• Scan tickets and monitor entry points to control crowd flow.
• Follow safety and security procedures during events.
• Communicate clearly with visitors and team members throughout shifts.
• Report concerns to supervisors during or after events.
• Receive training in guest services and event safety.

Skills

Guest services

Communication

Teamwork

Customer service

Job description

BEST Crowd Management invites applicants to join our team to provide welcoming, professional guest services at UW–Madison events. You will greet and guide guests, scan tickets, and monitor entry points while adhering to safety procedures.

Clear communication with visitors and teammates is essential, and you will report concerns to supervisors. Training in guest services and event safety is provided to help you grow within the GardaWorld network.