Event Coordinator (Security)

Surefox North America Inc; San Francisco (CA); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

401k (optional)

Competitive Benefits

Job summary

Surefox North America Inc is seeking an Event Coordinator for Sunnyvale, CA, to manage access control, engage employees and guests, and ensure safety across client facilities. The role emphasizes strong customer service and incident reporting.

Work hours are Monday–Friday, 0800–1600 PST, with in-office duties and patrol responsibilities. Requirements include a BSIS guard card, CPR/AED and First-Aid certification, and the ability to pass background and drug screening.

Qualifications

• Must be eligible for employment within the United States.
• Must be a minimum of 18 years old per state licensing guidelines.
• Must have a current BSIS guard card.
• Must have or be in the process of attaining a CPR/AED & First-Aid certification from a recognized certification authority.
• Must be able to pass an extensive background check and drug screening.
• Must be customer service oriented and have the ability to communicate in a professional and respectful manner with people at all levels.
• Must have good judgment skills and the ability to make timely decisions.
• Must be able to follow written and verbal instructions and work independently or as part of a team.
• Must safely deploy and use assigned equipment and be able to stand for long periods.

Responsibilities

• Access control
• Employee and guest engagement and verification measures
• Customer service level support and assistance
• Active patrolling and monitoring of client facilities
• Responding to medical and non-medical emergency events
• Keeping detailed notes and compiling incident reports
• Providing top-tier customer service on client campuses with strong communication
• Engaging with diverse individuals in a professional and respectful manner

Skills

Customer service

Communication

Teamwork

Education

BSIS guard card

Job description

Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We are currently seeking individuals with military, law enforcement, or security experience to join our team as an Event Coordinator. You will be working on a special event under the guidance of the Shift Supervisors and Area Managers for one of our top clients. As an Event Coordinator, you will act as an ambassador for Surefox and its clients while being responsible for and ensuring the overall safety and security of our client's employees and property.

Key Responsibilities

• Access control
• Employee and guest engagement and verification measures
• Customer service level support and assistance
• Active patrolling and monitoring of client facilities
• Responding to medical and non-medical emergency events
• Keeping detailed notes throughout any incident you are a part of and compiling these notes with coworkers to create an incident report after the fact
• Providing top-tier customer service when interacting with personnel on our client campuses and having great communication skills
• Engaging with a variety of individuals as part of your daily routine while ensuring that you are maintaining a professional and respectful interaction

Physical and Operational Requirements

To be successful in this position, you must be able to handle the physical demands of the role and the activity required as part of the static or foot patrol responsibilities of the various positions. You must also be able to engage with a variety of individuals as part of your daily routine while ensuring that you are maintaining a professional and respectful interaction.

Eligibility and Certification

• Must be eligible for employment within the United States.
• Must be a minimum of 18 years old per state licensing guidelines.
• Must have a current BSIS guard card.
• Must have or be in the process of attaining a CPR/AED & First-Aid certification from a recognized certification authority.
• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes)
• Must be customer service oriented and have the ability to communicate in a professional and respectful manner with people at all levels and from various backgrounds.
• Must have good judgment skills with the ability to make timely and sound decisions.
• Must be able and willing to understand and follow written and verbal instructions as given by supervisory and managerial personnel.
• Must have the ability to work both independently and as a member of a team.
• Must be able to safely and effectively deploy and use any assigned equipment for the assigned role/position.
• Must be able to be on your feet for long periods of time and/or able to stand and conduct foot patrols for the duration of your shift.

Desirable Experience

• Experience as a security officer or in a security-related position
• Experience with special events
• Military background is a plus
• Security or law enforcement-related experience
• Experience writing statements and reports

Work Location and Schedule

Work Location: Sunnyvale, CA (in office)

Work Schedule: Monday - Friday (0800 - 1600 PST)

Compensation & Benefits

Compensation: Annual Salary - $105,000.00 - $115,000.00

• 401k (optional)
• Competitive Benefits

We are not offering visa sponsorship for this position at this time.