Event Consultant

Socket.dev; Brisbane (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision Insurance

401(k) with employer matching

Job summary

Socket.dev is seeking an Event Consultant to serve as the primary contact for clients renting event products and services. You will guide clients through the rental process, review event needs, and ensure orders are accurate from inquiry to completion.

You will collaborate with Sales, Operations, and Event Directors to keep communications, payments, product availability, and updates on track, including scheduling showroom visits and preparing quotes.

Qualifications

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment.
• Strong organization and attention to detail.
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems.
• Ability to learn Bright's rental and reservation systems.
• Ability to work independently while collaborating with Sales and Operations teams.
• Availability to work weekends and adjust schedules based on client and business needs.
• Ability to reliably commute to the Torrance location.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Schedule and conduct showroom appointments to review event needs and rental options.
• Recommend products for weddings, corporate events, parties, and other special occasions.
• Prepare and update rental quotes and orders in Bright's reservation system.
• Explain pricing, availability, payment requirements, and product options to clients.
• Track client orders, payments, signatures, and event deadlines.
• Communicate order details and changes with Sales, Operations, and Event Directors.
• Resolve product availability issues, order discrepancies, and client questions in a timely manner.
• Support last-minute updates and changing event needs while maintaining accurate records.
• Follow established sales and order procedures to support a smooth client experience.

Skills

Customer service

Sales

Event coordination

Hospitality

Communication

Multitasking

Time management

Detail oriented

Team collaboration

Proactive problem solving

Tools

Microsoft Word

Excel

Outlook

Zoom

Job description

Description

Event Consultant

About Us

From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly. We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you'll feel at home here.

About the Job

The Event Consultant serves as a primary point of contact for clients renting event products and services. This role guides clients through the rental process, recommends products based on their event needs, and ensures order details are complete and accurate. Working closely with Sales, Operations, and Event Directors, the Event Consultant helps keep client communication, payments, product availability, and event updates on track from the initial inquiry through event completion.

What You'll Do

• Respond to client inquiries by phone, email, and in person
• Schedule and conduct showroom appointments to review event needs and rental options
• Recommend products for weddings, corporate events, parties, and other special occasions
• Prepare and update rental quotes and orders in Bright's reservation system
• Explain pricing, availability, payment requirements, and product options to clients
• Track client orders, payments, signatures, and event deadlines
• Communicate order details and changes with Sales, Operations, and Event Directors
• Resolve product availability issues, order discrepancies, and client questions in a timely manner
• Support last-minute updates and changing event needs while maintaining accurate records
• Follow established sales and order procedures to support a smooth client experience

What You Bring

Required

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role
• Strong written and verbal communication skills
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment
• Strong organization and attention to detail
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems
• Ability to learn Bright's rental and reservation systems
• Ability to work independently while collaborating with Sales and Operations teams
• Availability to work weekends and adjust schedules based on client and business needs
• Ability to reliably commute to the Torrance location

Nice to Have

• Previous experience in event rentals, hospitality, catering, wedding planning, or event production
• Familiarity with rental management, CRM, quoting, or reservation systems
• Experience preparing quotes, processing orders, or managing client accounts
• Knowledge of event rental products such as tables, chairs, linens, lighting, and tents
• Experience conducting showroom appointments or providing product recommendations
• Bilingual English and Spanish communication skills

What Makes Us Special

Compensation and Benefits

• Competitive pay: $30 - $36 per hour
• Paid time off and company holidays
• Comprehensive benefits package including:

• Medical, Dental, and Vision Insurance
• Company-Paid Basic Life and AD&D Insurance
• Short-Term and Long-Term Disability
• Telehealth and Wellness programs
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• 401(k) with employer matching

Our Culture & Work

• A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
• Work that creates real moments: Every event represents something meaningful, whether it is a wedding, celebration, milestone, or major gathering. Our work helps create experiences people remember for years.
• Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
• Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
• Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
• Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.