Event Banquet Server – On-Call Guest Experience

remingtonhotelscareers; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Remington Hotels in Los Angeles, CA is seeking a customer-focused guest services associate to ensure high-quality service during events and functions.

You will review event requirements, assist with setup, and coordinate with the kitchen to deliver exceptional experiences for guests. The role requires strong communication, teamwork, and the ability to handle varying schedules, including nights and weekends.

Qualifications

• Customer service focused and guest-oriented.
• Strong verbal and written communication.
• Reliable, proactive, and takes initiative.
• Ability to stay composed in high-pressure environments.

Responsibilities

• Review BEOs for menu details, room setup, food, beverage and A/V needs.
• Assist setup staff with table, buffet, and bar setups.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for functions.
• Provide prompt, professional service to all guests.
• Communicate with kitchen and keep them updated on changes.

Skills

Customer service

Communication skills

Work ethic

Ability to work under pressure

Flexibility with schedule

Team player

Job description

Remington Hotels in Los Angeles, CA is seeking a customer-focused guest services associate to ensure high-quality service during events and functions.

You will review event requirements, assist with setup, and coordinate with the kitchen to deliver exceptional experiences for guests. The role requires strong communication, teamwork, and the ability to handle varying schedules, including nights and weekends.