Event Attendant PRN

asu; Tempe (AZ); On-site; USD 18,000 - 26,000; Part time

Job summary

Arizona State University’s Sun Devil Athletics seeks a part-time Event Attendant to support operations within the athletics department. Under general direction, you will provide guest services during events, promote safety, and help ensure a positive spectator experience.

Candidates should have a High School Diploma or equivalent, and experience in customer service or events, with the ability to walk stairs and work outdoors in varied weather.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service or event experience preferred.
• Demonstrated communication skills and ability to resolve conflicts.
• Ability to build positive working relationships.
• Decision-making skills in fast-paced environments.

Responsibilities

• Greets, directs and answers patrons' questions.
• Provides information, resolves problems and complaints of patrons.
• Collects tickets from patrons and ensures tickets are valid.
• Screens patrons and ensures prohibited items are not brought into a facility.
• Monitors entrances, aisles, tunnels and seating areas.
• Assists with crowd control and facility set-up and tear-down.

Skills

Customer service

Communication skills

Decision making

Conflict resolution

Relationship building

Education

High School Diploma

Job description

Job Profile:

Athletics Operations Assistant 1 Non-Exempt

Job Family:

Athletics Operations

Time Type:

PRN

Minimum Qualifications:

High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Supports the routine operations of the university's athletic department, assisting with administrative tasks, event logistics, and equipment management.

Job Description:

Sun Devil Athletics seeks part-time Event Attendants who, under general direction, provides various guest services during events while promoting safety and enjoyment of spectators. Adheres to NCAA and Big 12 rules and regulations, as well as the policies and procedures of the department, the university, and the Arizona Board of Regents.

Position Salary Range:

$15.97 per hour

Essential Duties:

• Greets, directs and answers patron's questions.
• Provides information, resolves problems and complaints of patrons.
• Collects ticket from patrons and ensures tickets are valid.
• Screens patrons and ensures prohibited items, such as containers or alcohol, are not brought into a facility.
• Monitors entrances, exits, aisles, tunnels and seating area in facility.
• Assists with crowd control and facility set-up and tear-down.

Desired Qualifications:

• Experience in customer service to the general public (1 year) OR prior event experience at a sports/entertainment facility.
• Demonstrated knowledge of ASU facilities' seating arrangements, services and/or policies.
• Experience in decision-making and conflict resolution.
• Experience in maintaining effective, positive working relationships.
• Evidence of effective communication skills.

Working Environment:

• Must be able to walk up and down stairs without handrails.
• Activities are performed in an environmentally controlled facility and/or outdoors in extreme weather conditions and subject to extended periods of standing and walking lengthy distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Communicate to perform essential functions.
• Requires use of ticket scanner and walkie-talkie.

Department Statement:

The Sun Devil Athletics (SDA) programs are elite, high profile Division I programs. By definition, Division I programs are the "best of the best" and the ladder by which athletes ascend to the world of professional sports and international competitions, such as the Olympics and World Cup. Moreover, Arizona State University and SDA compete in the Big 12 conference.

The vision of SDA is to be a comprehensive perennial top ten NCAA Division I athletics program that empowers Sun Devils to maximize human potential and make a positive impact on our university, community and the world.

The mission of SDA is to provide opportunities for student-athletes to achieve at the highest levels of both academic and athletic excellence, thereby providing them with opportunities for personal growth, offering a unifying force to the campus community, and creating a source of pride among and support from the external constituencies of the university. SDA promotes identity and expression to build a strong Sun Devil Community reflective of ASU's charter.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding