event and party fost

Michaels; Humble (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Zusammenfassung

The Michaels Companies Inc. is seeking an Event Coordination professional in Humble, TX to plan and run multiple crafts and birthday parties, creating fun, engaging experiences for customers aged 4 to 94+.

You will demonstrate crafts, lead activities, and manage add-ons while maintaining store safety and cleanliness. Responsibilities include client communication, admin tasks, and adapting plans to feedback.

Qualifikationen

• Experience coordinating multiple events simultaneously, including children’s parties.
• Ability to engage with customers of all ages and create a fun environment.
• Ability to instruct participants and manage activities and crafts.

Aufgaben

• Plan and coordinate multiple events at once, including children’s parties and crafts.
• Interact with clients of all ages to ensure a fun and creative experience.
• Demonstrate and guide participants in craft projects and activities.
• Coordinate party add-ons like goody bags and balloons to standards.
• Handle admin tasks: emails, calls, paperwork.
• Adapt plans based on client feedback and needs.
• Create backup plans for contingencies.
• Uphold store cleanliness and safety; set up and break down events.
• Communicate events with clients and store team.

Kenntnisse

Event coordination

Customer service

Communication

Organizational skills

Tools

POS system

Jobbeschreibung

Event Coordination

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.


• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.


• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.


• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.


• Communicate events with clients and store team members.


• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.


• Adjust plans and events based on client’s feedback and needs.


• Create backup or emergency plans to be executed as needed.


• Ensure client satisfaction for scheduled events.


• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide them with solutions.


• Provide fast and friendly check out experience.


• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.


• Educate customer on Voice of Customer (VOC) survey.


• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)


• Participate in the truck un-load, stocking and planogram (POGs) processes.


• Complete merchandise recovery and maintenance.


• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.


• Support shrink and safety programs


• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.


• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members


• Cross trained in Custom Framing selling and production.


• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

• Energetic and enthusiastic and personality.


• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.


• Must have excellent people skills.


• Must have experience working with children and children’s events.


• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.


• Must have organizational skills, interpersonal skills, and creative problem-solving skills.


• Retail and/or customer service experience required

Physical Requirements

Work Environment

• Ability to remain standing for long periods of time.


• Ability to move throughout the store.


• Regular bending, lifting, carrying, reaching, and stretching.


• Lifting heavy boxes and accessing high shelves by ladder or similar equipment


• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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