Evening Youth Case Manager - Crisis Shelter

Shelter Care, Inc.; Stow (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Shelter Care, Inc. is seeking a dedicated Case Manager for Safe Landing Youth Shelter in Stow, OH. The role supports youth 11–17, coordinates services, maintains documentation, and helps connect families with resources.

The position involves intake/discharge processing, collaboration with counselors and community providers, and trauma-informed care within a crisis shelter setting. Schedule includes weekday afternoons with alternating Saturdays.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Sociology, or a related field preferred.
• Experience working with youth, families, behavioral health, social services, or a residential program preferred.
• Case management or social services experience preferred.
• Must be able to successfully complete required background checks.
• Must have reliable transportation and the ability to travel locally when required.
• Must be able to meet all applicable agency and licensing requirements.

Responsibilities

• Provide case management services to youth residing at Safe Landing.
• Complete and assist with intakes, discharges, and required documentation for youth entering and leaving the program.
• Ensure intake and case management documentation is complete, accurate, and properly signed.
• Coordinate appointments, referrals, and other services for youth and families.
• Maintain accurate case notes, youth records, logs, and other required documentation.
• Enter and maintain information in Celerity, RTIS, and other program systems as required.
• Communicate with counselors, direct care staff, families, schools, courts, Children Services, and community providers as appropriate.
• Help ensure continuity of services between shifts and between Safe Landing and the Respite Care Program.
• Facilitate or assist with youth groups and life-skills activities.
• Assist with planning and coordinating community outings and activities that promote positive youth engagement.
• Help youth identify strengths, goals, resources, and supports that can assist them during and after their stay.
• Advocate for youth while maintaining appropriate professional boundaries and confidentiality.
• Assist with crisis situations and provide support in a trauma-informed, youth-centered manner.
• Maintain awareness of program policies, licensing requirements, and documentation standards.
• Provide support to the shelter team and assist with other duties necessary to maintain safe and effective shelter operations.

Skills

Case management

Trauma-informed care

Documentation

Organizational skills

Communication

Multidisciplinary teamwork

Crisis response

Education

Bachelor’s degree in Social Work or related field

Tools

Celerity

RTIS

Job description

Shelter Care, Inc. is seeking a dedicated Case Manager for Safe Landing Youth Shelter in Stow, OH. The role supports youth 11–17, coordinates services, maintains documentation, and helps connect families with resources.

The position involves intake/discharge processing, collaboration with counselors and community providers, and trauma-informed care within a crisis shelter setting. Schedule includes weekday afternoons with alternating Saturdays.