Evening/Weekend Receptionist

American Senior Communities, LLC; Valparaiso, Northern (IN, KY); Hybrid; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Top wages

PTO and holiday pay

PayActiv early access to earned wages

Medical, vision & dental insurance

401(k) retirement plan

Tuition assistance & certification

Employee assistance program & wellness

Employee discounts

Job summary

Valparaiso Care & Rehabilitation is part of American Senior Communities, LLC. We seek an adaptable receptionist for evenings and weekends who delivers outstanding customer service, welcomes guests, and supports daily office operations in a caring, community-focused environment.

Responsibilities include managing a multi-line phone system, guiding callers, and assisting the Office Manager with applicant flow and documentation.

Qualifications

• High school diploma or GED; or, one to three months related experience and/or training; or, equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to type and knowledge of Microsoft Word

Responsibilities

• Make a difference in the lives of those we serve by providing excellent customer service
• Greet guests with an energetic, positive presence and determine their needs
• Operate a multi-line telephone system and direct calls as needed
• Answer questions about the organization and provide directions and information
• Assist the Office Manager with tracking applicant flow and ensuring packets are current and presentable

Skills

Customer service

Professional communication

Office etiquette

Education

High school diploma or GED

Tools

Microsoft Word

Telephone system

Job description

Valparaiso Care & Rehabilitation | EC02
606 Wall Street
Valparaiso, IN 46383, USA

Description

Evenings and Weekends

Bring your heart to work! Caring people make the difference at American Senior Communities!

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

Our commitment to our team for full-time employees:

• Top competitive market wages
• Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
• Access a portoin of your earned wages before payday with PayActiv*
• Medical, vision & dental insurance with Telehealth option
• Medical and dependent flexible spending accounts
• 401(k) retirement plan options
• Lucrative employee referral bonus program
• Tuition assistance and certification reimbursement*
• Employee assistance program & wellness support
• Retail, food & entertainment discounts and so much more
  *Terms and conditions apply

What will you be doing and how will you make a difference at American Senior Communities?

• Making a difference in the lives of those we serve by providing them with excellent customer service
• Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel
• Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed
• Answers questions about the organization or community and provides callers with address, directions, and other information
• Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date

Requirements:

• High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions
• Ability to deal tactfully and professionally with employees, residents, family members and/or vendors during difficult or emotional customer situations
• Ability to type and knowledge of Microsoft Word

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.