Evening SSO Operations Engineer

Brooksource; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Brooksource is seeking an operations and engineering support engineer to independently manage our day-to-day SSO environment, primarily during 3:00 PM - 11:00 PM ET. You will implement and adjust PingFederate, PingAccess, and PingOne configurations and policies to support secure access across applications.

In this role you will monitor authentication flows, review logs with Splunk, perform health checks, and participate in incident bridges, escalating complex issues as needed.

Qualifications

• Hands-on experience administering PingFederate, PingAccess, and PingOne.
• Strong understanding of SAML, OAuth, OpenID Connect.
• Experience troubleshooting authentication flows and SSO integrations.
• Familiarity with Splunk or similar log analysis tools.
• Ability to work independently in a production operations environment and communicate effectively during incidents.

Responsibilities

• Implementing and modifying PingFederate/PingAccess/PingOne configurations and policies.
• Supporting application onboarding and routine SSO changes.
• Participating in incident bridges, executing log reviews, and performing initial troubleshooting.
• Reviewing authentication, infrastructure, and application logs (primarily Splunk) to isolate issues.
• Performing platform health checks and basic operational support.
• Working incident and request queues, escalating more complex issues when appropriate.

Skills

SSO operations

Incident response

Log analysis

Independent work

Tools

PingFederate

PingAccess

PingOne

Splunk

Job description

Brooksource is seeking an operations and engineering support engineer to independently manage our day-to-day SSO environment, primarily during 3:00 PM - 11:00 PM ET. You will implement and adjust PingFederate, PingAccess, and PingOne configurations and policies to support secure access across applications.

In this role you will monitor authentication flows, review logs with Splunk, perform health checks, and participate in incident bridges, escalating complex issues as needed.