Evening Security Concierge & Customer Care

Harvard Protection Services; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health & welfare

Dental and vision

401K enrollment

Job summary

Harvard Protection Services in New York is seeking a Customer Service Officer to provide professional, customer-focused security and life safety services. You will maintain a visible presence, greet visitors, answer inquiries, and manage access while following company policies.

The role requires a High School Diploma or GED, a valid security license, and reliable transportation. The position offers an hourly rate with health and welfare benefits, including 401(k) enrollment, vacation, and sick

Qualifications

• High School Diploma or GED required.
• State or municipality mandated security officer licenses required.
• Strong interpersonal and communication skills with a professional demeanor.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious or unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer phones professionally and assist guests and employees.
• Permit authorized persons to enter property and monitor entrances and exits.
• Follow emergency action planning and procedures and monitor alarms and systems.

Skills

Interpersonal skills

Professional demeanor

Communication skills

Log/reporting

Education

High School Diploma or GED

Security guard license

Tools

Security devices operation

Job description

Harvard Protection Services in New York is seeking a Customer Service Officer to provide professional, customer-focused security and life safety services. You will maintain a visible presence, greet visitors, answer inquiries, and manage access while following company policies.

The role requires a High School Diploma or GED, a valid security license, and reliable transportation. The position offers an hourly rate with health and welfare benefits, including 401(k) enrollment, vacation, and sick