Evening Residential Support Specialist - Community Impact

MHA (Mental Health Association); South Hadley (MA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403B, IRA)

Paid time off

Family leave

Long-term disability

Job summary

MHA (Mental Health Association) seeks a Residential Support Specialist in Massachusetts to provide a safe, supportive environment in community living settings across the ICL program. You will travel between program locations to deliver consistent, person-centered support with individuals who have intellectual and developmental disabilities or autism.

Key duties include assisting with daily living activities, promoting independence, coordinating transportation and community involvement, and

Qualifications

• Strong communication, organizational, and computer skills required.
• Adaptability to participants' changing needs.
• Provide personal care including assistance with bathing, dressing, grooming, toileting, and mobility.
• Valid driver's license with acceptable driving record.
• MAP, CPR and First Aid certifications required; 18+ years old.

Responsibilities

• Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
• Promote community integration by facilitating access to transportation, social activities, and external resources.
• Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
• Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
• Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
• Advocate for participants and help them build self-advocacy skills; liaison with families, providers, and community supports.
• Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
• Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
• Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
• Collaborate with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.

Skills

Communication

Organizational skills

Adaptability

Personal care support

Transportation/logistics

Education

High school diploma or GED

College degree preferred

Tools

MAP certification

CPR certification

First Aid certification

Job description

MHA (Mental Health Association) seeks a Residential Support Specialist in Massachusetts to provide a safe, supportive environment in community living settings across the ICL program. You will travel between program locations to deliver consistent, person-centered support with individuals who have intellectual and developmental disabilities or autism.

Key duties include assisting with daily living activities, promoting independence, coordinating transportation and community involvement, and