Evening Patient Experience Registrar (Front Desk)

Presbyterian Healthcare Services; Socorro (NM); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Voluntary benefits

Job summary

Presbyterian Healthcare Services is hiring a Patient Registrar in Socorro, NM for evening shifts at Socorro General Hospital. The role emphasizes accurate data capture, insurance verification, and facilitating smooth patient intake and billing processes.

The position requires high school education, a minimum of nine months in relevant service settings, and EPIC competency. Benefits and a comprehensive work environment are offered to eligible employees.

Qualifications

• High school or equivalent.
• Nine months of work experience in office, healthcare or customer service.
• Must pass EPIC competency for Registration at completion of Epic Clerical Training.
• Pass annual competency exam and attend quarterly MSO meetings.

Responsibilities

• Provide exceptional patient experience using CARES, AIDET and EPE tools.
• Resolve complaints in the moment using appropriate language at set times.
• Manage lobby areas, maintain cleanliness and offer comfort cart rounding.
• Handle patient registration details and data accuracy (demographics, insurance, contracts).
• Explain e-signature documents and answer questions about hospital policies and billing.

Skills

Customer service

EPIC system

Data entry

Communication

Education

High school or equivalent

Tools

EPIC system

Electronic health records

Job description

Presbyterian Healthcare Services is hiring a Patient Registrar in Socorro, NM for evening shifts at Socorro General Hospital. The role emphasizes accurate data capture, insurance verification, and facilitating smooth patient intake and billing processes.

The position requires high school education, a minimum of nine months in relevant service settings, and EPIC competency. Benefits and a comprehensive work environment are offered to eligible employees.