Evening Operations Manager

Northeast Grocery; Rutland (VT); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Northeast Grocery in Rutland, VT is seeking an experienced Evening Manager on Duty to lead store operations during evening hours and ensure top-notch customer service, safety, and appearance. You will oversee staffing, monitor performance, and drive adherence to policies and standards.

The role requires 3 years in grocery/retail with supervisory responsibilities, a high school diploma, and proven leadership abilities. Evening/weekend availability is essential.

Qualificações

• Must be at least 18 years old.
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to manage others and follow through to achieve results.
• Ability to work independently during non-peak hours.
• High School diploma or equivalent.
• Available to work evenings, weekends and holidays.

Responsabilidades

• Consistently provide fast, friendly, helpful, and efficient customer service.
• Act as Manager on Duty during evening hours in the absence of Store Manager.
• Ensure departments are staffed and operating efficiently in the evening.
• Ensure teammates are on task and closing procedures are followed.
• Address and resolve customer concerns and operational disruptions promptly.
• Monitor store conditions; keep floors clean, safe, and fully stocked.
• Enforce safety and sanitation standards and health regulations.
• Support in-store promotions and merchandising resets.
• Collaborate with Team Leaders and evening teammates to maintain appearance.
• Ensure dress code, timekeeping, and company policies are followed.
• Control shrink by following loss prevention guidelines.
• Utilize store systems to manage workflows and communicate with leadership.

Conhecimentos

Leadership

Communication

Team Management

Customer Service

Problem Solving

Formação académica

High School diploma

Ferramentas

Dolphin

OLOS

Dock plates

Cardboard baler

Descrição da oferta de emprego

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Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, safety, and closing procedures. Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in alignment with the company’s standards and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently provide fast, friendly, helpful, and efficient customer service at all times.
• Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
• Ensure that each department is staffed appropriately and operating efficiently throughout the evening.
• Ensure teammates are on task and proper closing procedures are followed.
• Address and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner.
• Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
• Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
• Support execution of in-store promotions, seasonal transitions, and merchandising resets.
• Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
• Ensure teammates follow dress code, timekeeping procedures, and company policies.
• Control shrink by adhering to loss prevention guidelines and enforcing store policies.
• Utilize store systems and tools to manage workflows and communicate with leadership.

• Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Ability to work independently and take initiative during non-peak management hours.
• High School diploma or equivalent
• Available to work evenings, weekends, and holidays as required.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent
• Three years experience in a grocery or retail environment, including supervisory responsibilities.
• Familiarity with Golub Corp. operations, systems, and procedures.
• College coursework or degree in business or related field.

PHYSICAL REQUIREMENTS

Exposure to Cold Environment Occasional 1-3 Hours

Exposure to Hot Environment Occasional 1-3 Hours

Lifting Frequent 3-5 Hours up to 50lbs

Lifting Occasional 1-3 Hours up to 75lbs

Pushing/Pulling Occasional 1-3 Hours up to 2400lbs

Sitting Occasional 1-3 Hours

Squatting/Kneeling Occasional 1-3 Hours

Twisting Frequent 3-5 Hours

EQUIPMENT USED

Computer Applications to include but not limited to Dolphin, Computer, and OLOS

Calculator

Phone

Order machines

Case cutter

Pallet Jack

Stackers

Garbage compactor

Cardboard baler

Dock plates

Cleaning Chemicals and Supplies

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.