Evening Manager

Dairy Queen; Shirley (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salaries

Profit sharing

Extra vacation & sick days

Healthcare

401(K)/Life Insurance

Company auto benefits

Purchase perks (cell phones, plans, &s

Job summary

The Dairy Queen franchise in your area is seeking a hands-on Store Manager to direct the daily operations of a single location. You will oversee staff, ensure high standards in customer service, food safety, and merchandising, and drive store performance in line with corporate policies.

Responsibilities include coaching and evaluating employees, scheduling, inventory, cash handling, and maintaining store safety and cleanliness. You will report to the franchisee and help build community relations.

Qualifications

• Responsible for directing the daily operations of a single store.
• Manage professional growth and development of assistant managers and shift leaders.
• Ensure compliance with federal, state, and local labor laws.

Responsibilities

• Oversee store operations, policies, and product preparation.
• Monitor customer relations, shop performance and guest feedback.
• Coordinate monthly management meetings and training on new products and policies.
• Handle staffing, scheduling, inventory, cash management and vendor orders.
• Ensure safety, sanitation, and budget adherence.
• Drive store growth through performance reviews and action plans.

Job description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

NEW FRANCHISE AND HOSPITALITY GROUP HIRING WITH MASSIVE GROWTH & BENEFITS:

OPPORTUNITIES FOR GROWTH FROM WITH-IN AND PROFIT SHARING.

ALL BENEFITS CONSIST OF THE FOLLOWING:

1. HIGHLY COMPETITIVE SALARIES, BONUS'S & PROFIT SHARING

2. EXTRA VACATION & SICK DAYS

3. HEALTHCARE

4. 401(K)/LIFE INSURANCE

5. COMPANY AUTO BENEFITS

6. MASSIVE PERKS FOR PURCHASES SUCH AS CELL PHONES & PLANS, ELECTRONICS,

EVERYDAY ATTIRE, TRAVEL.

Full Job Description

Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. May participate in image-building activities within local community. As highest management position within the unit, is accountable for the unit and its operations at all times whether physically present or not.

Principal Duties and Responsibilities: Majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned.

• Responsible for professional growth & development of assistant managers, shift leaders and sales
• associates.
• Responsible for assessing all store employees performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.
• Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.
• Responsible for monitoring performance/customer service and morale of store employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.
• Responsible for coordinating monthly meeting with management team.
• Attending monthly manager meetings.
• Provide ongoing training as needed regarding new products, promotions, policies etc.
• Compliance with all federal, state and local labor laws.
• Ensure store budget is met per district manager/franchisee
• Ensure proper execution of new product introductions and marketing programs within store
• Complete weekly food and paper inventory
• Complete DCP and other vendor orders weekly or as needed
• Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central production facility daily. Also complete the red and blue book.
• Complete daily cash management functions (cash reports, deposits etc. in its entire)
• Complete weekly schedule for store personnel
• Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.
• Responsible for creating store action plans to drive store performance around areas of opportunity
• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building and grounds
• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.
• Ensuring proper staff levels at all times for optimum scheduled times.
• Conducting regular travel paths throughout your shift and taking action on their results
• Make sure that on every shift the pic in charge is running the operations by shift coaching