Evening Housekeeper (Turndown)

Mirbeau of Skaneateles LP; Town of Skaneateles (NY); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Discounted services

401K plan

Health insurance

Paid time off

Holiday pay

Career advancement

Anniversary program

Performance incentives

Résumé du poste

Mirbeau of Skaneateles LP is seeking an evening housekeeper to maintain beautifully clean guest rooms and shared spaces in a Forbes-rated resort setting. You will uphold exceptional hospitality, attention to detail, and discretion, ensuring a restorative environment where every tiny touch reflects the Mirbeau experience.

Pay rate is $17-$19 per hour. The role emphasizes punctuality, a neat appearance, and teamwork as part of a premium hotel operations team in Skaneateles, NY.

Qualifications

• Previous hotel or resort housekeeping experience preferred
• Ability to quickly learn job responsibilities with minimal training
• Strong attention to detail and commitment to cleanliness
• Professional appearance and demeanor at all times
• Must understand and follow Forbes and Mirbeau language standards

Responsabilités

• Greet guests and provide discreet, courteous service in line with Forbes and Mirbeau standards
• Clean and prepare guest rooms and shared spaces to brand standards
• Maintain stocked housekeeping carts and linen closets; transport soiled linens to laundry
• Report safety concerns or maintenance needs to leadership promptly and clearly

Connaissances

Attention to detail

Guest service

Team player

English communication

Description du poste

Job Summary

As an evening housekeeper for Mirbeau, you’ll be responsible for creating beautifully clean, thoughtfully prepared guest rooms and shared spaces that reflect the elevated standards of our resort and spa. In this role, your work will uphold a flawless, welcoming atmosphere where every detail reflects Mirbeau’s hospitality and our Forbes-rated standards. Our ideal candidate has a strong work ethic, sharp attention to detail, and the ability to multitask efficiently. With purpose and discretion, they understand that thoughtful housekeeping is key to exceptional hospitality. They notice what others overlook, knowing that the smallest touches, like perfectly folded linens and flawless rooms, helps to create a restorative environment where our guests can truly relax and rejuvenate

Pay Rate: $17-$19 per hour

Only the best understand that perfection is found in every detail.

Come find your balance- and your future- with us.

Job Responsibilities

• Guest Service & Hospitality
• Greet guests warmly and respectfully, using Forbes and Mirbeau’s language standards
• Provide courteous, discreet service, with a respect for privacy, friendliness, and genuine hospitality
• Respond to guest needs, complaints, and requests with care, professionalism, and a sense of urgency
• Always represent Mirbeau’s refined standards with warmth and professionalism at all times
• Guest Room Cleaning & Preparation
• Place chocolates in a visible location for guests upon entry
• Close both the sheer and opaque curtains to ensure privacy and comfort
• Position the bolster pillow neatly beneath the bench
• Remake beds to brand standards: fold the decorative blanket halfway, then in half again, and arrange pillows neatly
• Remove and replace all soiled towels and empty all trash receptacles
• Clean and service all function rooms nightly to maintain presentation standards
• Fold the toilet paper and tissues into neat triangles, replenish supplies as needed
• Adjust lighting to create a welcoming ambiance, leaving select lights on (nightstands and nightlights)
• Perform rose petal turndown service when applicable
• Organize guest belongings respectfully in stayover rooms, respecting their privacy and preferences
• Report and return lost and found items to the Front Desk- labeled with room number and date
• Perform a final room inspection and communicate room readiness to the front desk, including any rooms with Do Not Disturb (DND) signs and any outstanding needs
• Supplies & Equipment Management
• Maintain fully stocked housekeeping carts and linen closets, keeping them tidy and well-organized
• Use only resort-approved cleaning supplies as directed; maintain all tools and equipment in safe, clean working condition
• Transport soiled linens to laundry during breaks to assist with laundry turnover
• Return housekeeping keys, equipment, and supplies to designated areas securely and properly
• Professionalism & Work Ethic
• Arrive on time, in a clean uniform with name tag
• Maintain a neat, professional appearance, practicing proper hygiene
• Follow all housekeeping guidelines and complete cleaning tasks in a timely, organized manner
• Complete daily task lists efficiently and thoroughly, with attention to detail
• Report safety concerns, unusual room conditions, or maintenance needs to leadership immediately
• Communicate clearly and respectfully with team members, leadership, and other departments
• Attend and participate in staff meetings and training sessions as required by the resort
• Support a positive and productive work environment through helpfulness, professionalism and accountability
• Assist in laundry by washing, drying, sorting, and/or folding as needed
• Perform additional tasks and/or support other departments as requested

Qualifications, Skills & Educational Requirements

• Experience & Education
• Previous hotel or resort housekeeping experience preferred
• Ability to quickly learn job responsibilities with minimal training
• Skills & Personal Attributes
• Strong attention to detail and commitment to cleanliness
• Neat, well-groomed and professional appearance at all times
• Pleasant, polite demeanor with a positive attitude
• Service-minded- committed to creating a welcoming and comfortable guest environment
• Able to work independently with minimal supervision, as well as part of a team when needed
• Self-motivated and strong time management skills
• Dependable, punctual, and organized
• Flexible with changing priorities or assignments
• Communication
• Must understand and be able to communicate in English- both verbal and written- as required for guest interaction and team collaboration
• Must follow all Forbes and Mirbeau language standards when interacting with guests
• Physical Requirements
  • Must be in good physical health
  • Able to stand, walk, bend, and perform repetitive motions for extended periods
  • capable of lifting and carrying up to 40 lbs safely and regularly

Employee Perks & Company Benefits

• Discounted rates for services and retail items within the spa!!
• 401K with company match
• Medical, Dental, Vision and Life Insurance Plan
• Employee Assistance Program and Resources
• Paid time off for full-time AND part-time employees!!
• Holiday Pay
• Career advancement potential within the company
• Anniversary Program!!
• Work Performance Incentives
• And more!!!

Only the best understand that perfection is found in every detail.

Come find your balance- and your future- with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.