Evening Field Operations Manager – Commercial Facilities

Clean Team; Toledo (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

401(k) eligibility after one year

Training and support from experienced(

Job summary

Clean Team Inc. in Toledo, OH is seeking an Area Operations Manager to lead commercial cleaning operations across the Toledo market. You will oversee multiple client sites, manage staffing, coach supervisors, and ensure service standards are consistently met.

This is a full-time salaried management role requiring previous leadership experience, in-person field presence, and the ability to travel within the territory. Evening hours and some weekend work are required to support operations.

Qualifications

• Previous management or supervisory experience
• Valid driver's license
• Valid automobile insurance
• Reliable transportation
• Ability to travel throughout the Toledo-area territory
• Ability to successfully complete required pre-employment screening
• Ability to work the required evening management schedule
• Ability to work occasional weekends based on operational needs

Responsibilities

• Manage day-to-day operations across multiple commercial customer locations
• Direct, coach, develop, and hold employees accountable for performance
• Communicate clear job expectations and productivity standards
• Conduct routine site visits and quality inspections
• Monitor service quality and initiate corrective action when standards are not met
• Maintain appropriate staffing levels throughout the assigned territory
• Respond to employee absences, call-offs, turnover, and other staffing challenges
• Coordinate employee placement and relocation between customer locations when necessary
• Manage budgeted labor hours versus actual worked hours
• Identify overtime, productivity, and labor-hour concerns and take corrective action
• Participate in interviewing, onboarding, training, and development of employees
• Address employee concerns professionally and promptly
• Participate in investigations, coaching, corrective action, and disciplinary processes
• Build employee morale, engagement, accountability, and retention
• Maintain professional relationships with customers and respond to service concerns
• Identify operational trends and develop practical solutions
• Communicate account performance, staffing concerns, and operational needs to senior management
• Enforce company policies, procedures, safety requirements, and performance standards
• Maintain accurate operational documentation and follow-up
• Assist with cleaning or account coverage when operationally necessary

Job description

Clean Team Inc. in Toledo, OH is seeking an Area Operations Manager to lead commercial cleaning operations across the Toledo market. You will oversee multiple client sites, manage staffing, coach supervisors, and ensure service standards are consistently met.

This is a full-time salaried management role requiring previous leadership experience, in-person field presence, and the ability to travel within the territory. Evening hours and some weekend work are required to support operations.