Evening F&B Specialist – Guest Experience & Kickback

Drury Hotels; Pine Lawn (MO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts and free room nights

Mentorship & development plans

Health benefits

Company-matched 401(k)

Award-winning workplace

Job summary

Drury Inn & Suites is hiring at our St. Louis area location for a guest-focused hospitality role. You will help run the 5:30 p.m. Kickback, assist with food prep and clean‑up, and ensure the lobby and kitchen stay organized while upholding your hotel’s high standards of service.

Ideal candidates bring a friendly, energetic attitude, knowledge of hotel services, and strong English communication skills. Competitive pay with quarterly bonus opportunities and benefits available.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean‑up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co‑workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest service

English proficiency

Job description

Drury Inn & Suites is hiring at our St. Louis area location for a guest-focused hospitality role. You will help run the 5:30 p.m. Kickback, assist with food prep and clean‑up, and ensure the lobby and kitchen stay organized while upholding your hotel’s high standards of service.

Ideal candidates bring a friendly, energetic attitude, knowledge of hotel services, and strong English communication skills. Competitive pay with quarterly bonus opportunities and benefits available.